Gaby Haddad

I began my career path when I migrated to the United States as an employee at Howard's pizza and through hard work and dedication and officially bought the establishment.

• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Drove safely and obeyed traffic laws to avoid accidents and injuries.
• Arrived on time to customer appointments.
• Increased customer loyalty with excellent communication skills and a professional demeanor.
• Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
• Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
• Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.

• Assisted in inventory management, ensuring proper stock levels for frequently requested medications.
• Reduced errors by thoroughly reviewing pharmacist notes before initiating deliveries, ensuring correct medications were provided to each patient.
• Minimized delays in medication access by promptly notifying the pharmacy of any issues encountered during deliveries, allowing for swift resolution measures.
• Improved patient satisfaction by providing timely and accurate delivery of medications to their homes.
• Maintained upbeat, positive attitude in busy, customer-focused environment.

• Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
• Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
• Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
• Communicated with patients and healthcare workers in both English and Arabic

• Developed strong communication skills while interacting with diverse groups of riders daily.
• Responded to passenger concerns and complaints politely and professionally.
• Followed company guidelines and policies when interacting with passengers.
• Built and maintained positive relationships with passengers by providing friendly and professional service.
• Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.

• Achieved daily preparation for vehicle inspections prior to travel.
• Assisted handicapped customers to safely complete transfers between van and facility.
• Effectively communicated with dispatch to schedule transport progression and receive new orders.
• Assisted in loading and unloading passengers safely using specialized equipment such as lifts and ramps when needed.
• Adhered to strict safety protocols while operating vehicles equipped with emergency lights or sirens during high-priority transports.