Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Gaby Jimenez

Oklahoma City,OK

Summary

Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Insurance Agent

TTEC
Oklahoma City, OK
11.2023 - 07.2024
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Processed payments received from clients promptly according to established procedures.
  • Conducted research to identify competitive rates and benefits offered by other providers.

Coordinator of Member Engagement

Signify Health
OKLAHOMA CITY, OK
06.2022 - 05.2023
  • Created, scheduled and managed monthly events for members to participate in.
  • Organized and facilitated workshops on topics related to membership engagement.
  • Maintained records of all membership activity including attendance at meetings or events, participation in programs.

Property Manager

Sitco Properties
OKLAHOMA CITY, OK
07.2020 - 06.2022
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Advised owners on potential improvements or investments that could increase the value of their properties.
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.

Administrative Assistant

Red Rock BHS
Oklahoma City, OK
03.2017 - 06.2020
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Processed invoices for payment using accounting software applications.
  • Compiled data from various sources into organized reports for review by management team.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Answered questions from customers regarding products and services offered by the company.

Education

High School Diploma -

Emerson Alternative Ed. High School
Oklahoma City, OK
05-2013

Skills

  • Lead Development
  • Customer Service
  • Client Retention
  • Negotiation abilities
  • Policy Knowledge

Certification

  • Property & Casualty License 2023
  • Bail Bonds License 2023

Languages

Spanish
Full Professional
English
Native/ Bilingual

References

References available upon request.

Timeline

Insurance Agent

TTEC
11.2023 - 07.2024

Coordinator of Member Engagement

Signify Health
06.2022 - 05.2023

Property Manager

Sitco Properties
07.2020 - 06.2022

Administrative Assistant

Red Rock BHS
03.2017 - 06.2020

High School Diploma -

Emerson Alternative Ed. High School

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Gaby Jimenez