Gabriela Nunez
Las Vegas
Summary
Adaptable, hard working, and passionate. Recognized by peers for my effective Teamwork and Communication skills. Looking to apply my experience with Teamwork and Communication at your company.
Overview
11
11
years of professional experience
Work History
Cocktail waitress/Assistant Bartender
Oyo Casino
Las Vegas
04.2025 - Current
- Provided exceptional customer service to guests at the casino's cocktail lounge.
- Delivered drinks and food orders promptly to enhance guest satisfaction.
- Maintained cleanliness and organization of the cocktail service area.
- Assisted bartenders with drink preparation and inventory management.
- Handled cash transactions efficiently and accurately at the service bar.
- Collaborated with team members to ensure smooth operations during busy shifts.
- Resolved guest inquiries and complaints promptly to maintain service quality.
- Greeted customers and provided menus to guests.
- Prepared both alcoholic and non-alcoholic beverages for patrons.
- Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Maintained tidiness and organization throughout bar area.
- Took drink orders from tables and bar area and relayed to bartenders.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Suggested cocktail choices based on customer preference, daily specials, and inventory availability.
- Calculated charges, issued table checks, and collected payments from customers.
- Processed credit card transactions using POS system accurately entering sales into register system.
- Restocked bar supplies such as ice, garnishes, napkins, straws during shift changes.
- Removed empty bottles and glasses from tables after each course was served.
- Demonstrated knowledge of wines, beers, spirits, cocktails and other beverages by providing detailed descriptions when requested.
Package Operator
Lamb Weston
American Falls
08.2021 - 04.2025
- Organized packages according to delivery instructions.
- Trained new employees on proper techniques for packaging, equipment operation and inventory management.
- Participated in training sessions to improve packaging techniques and safety practices.
- Regulated machine flow specifications, speed, or temperature.
- Operated and maintained vacuum sealers and pallet jacks.
- Stacked and palletized products for easy transportation and storage.
- Stacked boxes onto pallets in an organized manner prior to shipping.
- Monitored production line for jams, pile-ups or glue not adhering properly.
- Monitored performance for adherence to procedures, safety rules and quality standards.
- Cleared machine jams to reset malfunctions for production line.
- Trained new employees on the proper use of packaging materials and equipment.
- Maintained clean and organized work area to ensure safety and productivity.
- Performed routine maintenance on packaging machines to ensure optimal performance.
- Discovered and fixed root causes of issues negatively impacting production performance.
- Adjusted machine tension and pressure to accommodate size or product packing angle.
- Operated and tended product packaging machines.
- Collaborated with other departments to resolve any discrepancies found while processing orders.
- Coordinated with scheduling, production and quality leaders to plan daily operations activities and resolve issues.
- Conducted final checks for defective items, removing any that failed quality standards.
- Met or exceeded target for on-time customer shipments.
- Conducted regular maintenance checks on all machinery used in the packaging process.
- Followed standard operating procedures for packaging processes.
- Performed daily package inspection to ensure customer satisfaction and quality control.
- Collaborated with team members to meet packaging targets and deadlines.
- Sorted, graded and weighed products, verifying and adjusting products to meet specifications.
- Adjusted machine components and pressure to support product processing.
Logistics Assistant
Yamaha Motor
Long Beach
09.2017 - 12.2018
- Exceeded specific team goals, partnering with staff to share and implement best practices.
- Provided product shipment delivery quality control, eliminating downtime to maximize revenue.
- Implemented and oversaw compliance with safety and handling procedures for all shipments.
- Teamed with freight forwarder to verify correct times and reduce delayed or early bookings.
- Collaborated with internal teams to ensure smooth flow of materials within the organization's supply chain network.
- Monitored delivery status to ensure timely deliveries were made on schedule.
- Organized storage facilities according to established guidelines.
- Resolved discrepancies between physical inventories against system data records.
- Coordinated daily logistics operations, including shipment scheduling and tracking.
- Managed daily inventory counts to keep system accurate.
- Oversaw return and exchange processes from customer to supplier.
- Maintained accurate records of incoming and outgoing shipments.
- Developed training materials and conducted sessions for new logistics staff members.
- Investigated claims related to damaged or lost goods during shipment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Office Assistant
Customs by Lopez
El Segundo
05.2016 - 09.2017
- Completed and mailed contracts, invoices or checks.
- Facilitated internal communication by distributing memos and announcements.
- Copied, sorted and filed records of office activities and business transactions.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Maintained an organized filing system of paper documents and electronic files.
- Monitored office expenses and submitted purchase requests.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Typed, formatted and edited correspondence and other documents.
- Developed organizational filing systems for confidential customer records and reports.
- Managed inventory of supplies and placed orders when needed.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered phone calls and directed them to appropriate personnel.
- Delivered messages and ran errands.
- Managed daily office operations and maintained a clean and efficient workspace.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Maintained confidentiality of sensitive information and documents.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Answered telephones, directed calls, and took messages.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Managed household errands and other essential duties.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Coordinated travel arrangements for staff
Sales Associate
Cotton On Group
Torrance
07.2015 - 05.2016
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Ticketed, arranged and displayed merchandise to promote sales.
- Provided accurate information about products, prices and services.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted customers with product selection, sizing and styling.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Processed credit card transactions quickly and securely.
- Maintained cleanliness of store environment including floors, windows, displays.
- Placed special orders or called other stores to find desired items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Worked with fellow sales team members to achieve group targets.
- Answered store and merchandise questions and led customers to wanted items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Developed trusting relationships with customers by making personal connections.
- Helped customers find specific products, answered questions, and offered product advice.
- Attended weekly team meetings to review performance goals and objectives.
- Bagged or packaged purchases and wrapped gifts.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Answered incoming telephone calls to provide store, products and services information.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Greeted customers and provided exceptional customer service.
- Handled returns and exchanges according to company policies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Phineas Banning High School
Wilmington, CASkills
- Verbal and written communication
- Multi-task management
- Grammar
- Positive and professional
- Adaptive team player
- Email management
- Shipping and logistics
- Multi-line phone talent
- Strong teamwork
- Tactful and diplomatic
- Bilingual
- Dependability and reliability
- Customer service
- Adaptability and flexibility
- Teamwork and collaboration
- Willingness to learn
- Team building
- Training and mentoring
- Positive attitude
- Task prioritization
- Relationship building
- Data entry
- Following instructions
- Organizing work stations
- Goal setting and achievement
Timeline
Cocktail waitress/Assistant Bartender
Oyo Casino
04.2025 - Current
Package Operator
Lamb Weston
08.2021 - 04.2025
Logistics Assistant
Yamaha Motor
09.2017 - 12.2018
Office Assistant
Customs by Lopez
05.2016 - 09.2017
Sales Associate
Cotton On Group
07.2015 - 05.2016
High School Diploma -
Phineas Banning High School