Gaby Nzuguem
Haslet,TX
Summary
A motivated Cybersecurity student with a passion for data analytics, possessing 7 years of customer service experience at Walmart. Seeking to leverage analytical skills and a cybersecurity background in a Data Analyst role to drive insights, optimize operations, and support data-driven decision-making.
Overview
8
8
years of professional experience
Work History
Academic Trainer
Walmart
Keller , TX
05.2017 - 12.2023
- Provided exceptional customer service to an average of 50 customers daily, improving satisfaction by 10%.
- Analyzed sales and customer feedback data to identify trends, improve inventory management, and recommend operational changes.
- Collaborated with cross-functional teams to streamline communication between departments.
- Designed and developed training materials for new employees in the organization.
Projects
Data Analytics Project
- Conducted an analysis of my classmate's test scores, identifying key trends and actionable insights using SQL and Python.
- Created interactive data visualizations in Tableau to present findings to peers and faculty.
- Analyzed large datasets of security logs to detect anomalies and potential security threats using Python and machine learning models.
Education
Bachelor of Science - Cyber Security
Southern New Hampshire University
Manchester, NH11-2024
Skills
- Data Analysis: SQL, Python (Pandas, NumPy), Tableau, Power BI
- Cybersecurity Tools: Wireshark, Splunk, Nessus
- Software: Microsoft Excel, Google Sheets, PowerPoint
- Databases: MySQL
- Statistical Analysis and Data Modeling
- Strong attention to detail, problem-solving, and critical thinking skills
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Academic Trainer
Walmart
05.2017 - 12.2023
Projects
Data Analytics Project
Bachelor of Science - Cyber Security
Southern New Hampshire University
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