GABY OYER
Houston,TX
Summary
Dynamic consulting professional with a proven track record of delivering transformative insights and strategic solutions to diverse clientele. Expertise in strategic planning, data analysis, and process improvement consistently drives impactful outcomes and enhances organizational efficiency. Renowned for fostering team collaboration and adapting seamlessly to evolving project demands, ensuring optimal project success and client satisfaction. Exceptional skills in client relations and problem-solving strengthen the ability to exceed expectations and cultivate long-term partnerships.
Overview
7
7
years of professional experience
Work History
Consultant
Self Employed Services
12.2025 - Current
- Analyzed client needs to develop tailored consulting strategies.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to evaluate customer needs and expectations, recommending appropriate solutions for each consulting engagement
- Developed comprehensive reports detailing findings, recommendations, and action plans for clients.
E-Commerce Operations Manager
FOUND FOR THE HOME
12.2018 - 12.2025
- Lead and execute strategic e-commerce initiatives for a home décor company, focusing on improving customer experiences and driving sales growth. Serve as a liaison between teams to deliver innovative solutions and maintain seamless Shopify operations.
- Partner with sales, logistics, and inventory teams to coordinate large-scale client orders, ensuring on-time delivery and accurate product information
- Track vendor pricing, contract terms, and performance metrics; audit data and generate reports for leadership.
- Lead seasonal product launches, aligning with marketing campaigns and brand storytelling to maximize engagement and sales.
- Collaborate with internal stakeholders (planning, sourcing, logistics, operations) to align supplier strategy and project timelines.
- Analyze product performance metrics (sell-through rates, conversion, AOV) to refine merchandising and cross-sell opportunities.
- Collaborate with marketing to enhance SEO strategies, ensuring product and category pages rank effectively.
- Audit product data, pricing accuracy, and inventory levels to support quoting and order execution.
- Regularly update collection pages and promotional banners to align with business goals and industry trends.
- Spearheaded improvements in search and navigation, implementing tagging and categorization strategies to enhance discoverability.
- Work closely with cross-functional teams to align on assortment launches, markdowns, and promotional calendars.
- Accomplishments:
- Increased organic search sales by 58% through SEO optimizations.
- Implemented new categorization and product filtering system, improving product discoverability and customer satisfaction.
- Successfully optimized internal and external functionality with over 15 Shopify apps, enhancing efficiency and performance.
- Streamlined order fulfillment process, enhancing efficiency and reducing processing time.
- Trained and mentored staff on operational best practices, improving team performance and engagement.
- Coordinated cross-departmental initiatives to enhance customer experience across e-commerce platforms.
- Established key performance indicators to assess operational effectiveness and drive continuous improvement initiatives.
- Implemented inventory management systems to optimize stock levels and minimize costs.
- Improved overall customer satisfaction by streamlining e-commerce operations and optimizing order fulfillment processes.
- Spearheaded the adoption of a customer-centric approach in all aspects of e-commerce operations, ultimately contributing to long-term business success and brand loyalty.
Education
Design and Technical Graphics -
The Art Institute of Houston
01.2017
B.B.A. Digital in Media Management - undefined
St. Edward's University Munday School of Business
01.2014
Skills
- Shopify and POS integration
- Analytical problem-solving
- Detail-oriented approach
- Client relationships
- Team leadership & development
- Strategic planning
- Process improvement
- Project management
- Product listing
- Order fulfillment
- E-commerce strategy
- Inventory tracking
- Website optimization
- Product management
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Consultant
Self Employed Services
12.2025 - Current
E-Commerce Operations Manager
FOUND FOR THE HOME
12.2018 - 12.2025
B.B.A. Digital in Media Management - undefined
St. Edward's University Munday School of Business
Design and Technical Graphics -
The Art Institute of Houston
ADDITIONAL SKILLS
- Exceptional communication and storytelling abilities to influence diverse stakeholders.
- Creative problem-solver with a user-first mindset.
- An outcome-oriented leader capable of achieving stretch goals while fostering innovation.
- Empathy-driven advocate for customer and employee needs.