Gaby A Retana
Oklahoma City
Summary
Dedicated Customer Service Professional experienced in addressing visitor concerns and delivering effective solutions. Demonstrated adaptability and strong attention to detail while maintaining excellent communication skills. Committed to continuous learning and thriving in dynamic environments.
Overview
8
8
years of professional experience
Work History
Cabinet Maker
Northwest Building Supply
Oklahoma City
07.2021 - Current
- Interpreted client specifications to design functional and aesthetic cabinetry solutions.
- Interpreted work instructions and diagrams to set up and execute assigned projects.
- Communicated effectively with clients to understand their cabinetry needs and preferences.
- Assembled pre-fabricated cabinets according to manufacturer's instructions.
- Maintained clean and organized workspace to ensure safety and efficiency.
Front Desk Receptionist
Country Inns & Suites
Oklahoma City
03.2018 - 06.2021
- Greeted and assisted guests, enhancing their experience during check-in and check-out.
- Managed phone inquiries, effectively directing calls to appropriate departments for timely assistance.
- Coordinated room assignments and maintained accurate reservation records.
- Maintained organized reception area, ensuring prompt attention to all guests.
- Scheduled appointments and coordinated services for guests.
Education
Santa Fe South High School
Oklahoma City, OKSkills
- Interpreting specifications
- Problem solving
- Teamwork
- Communication skills
- Bilingual proficiency
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Relevant experience
- Provided exceptional customer service to guests in a professional and friendly manner.
- Resolved guest concerns while maintaining a positive experienc
- Collaborated with team members to ensure smooth daily operation
- Providing compassionate customer service
- Working effectively with healthcare staff
- Proficient with computers and Microsoft Office
- Bilingual: English and Spanish
Timeline
Cabinet Maker
Northwest Building Supply
07.2021 - Current
Front Desk Receptionist
Country Inns & Suites
03.2018 - 06.2021
Santa Fe South High School