Gada Tucker
Far Rockaway, Queens,NY
Summary
Driven and dedicated professional with 10+ years of success and knowledge with a proven history of stellar performance records in accomplishments connecting with and instructing youth and adolescents, interacting with families, a background in sales and providing exceptional customer service. Proactive and well-organized leader successful at meeting and exceeding targets with strategic approaches. Always willing to learn and adapt to new tasks while pursuing leadership with a growing company.
Overview
17
17
years of professional experience
1
1
Certification
Work History
High School Aide
Challenge Charter High School
Far Rockaway , NY
08.2023 - Current
- Perform clerical tasks such as filing paperwork, photocopying documents and completing tasks and projects.
- Maintained accurate records of student attendance and grades throughout the year.
- Facilitate communication between parents, teachers and administrators regarding scholar needs.
- Collaborate with teachers to ensure the smooth running of daily routines.
- Monitor scholar behavior in order to maintain a safe learning environment.
- Encouraged positive behavior among all students through modeling appropriate conduct.
Educator
Inner Force Tots Inc
Brooklyn, NY
10.2021 - 08.2023
- Successfully designed and executed weekly lesson plans and classroom activities to enable students to work independently, in small groups and in large groups while individualizing problem areas to solve.
- Created a safe, comfortable learning environment for students by establishing positive relationships with them. Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
- Assessed student progress regularly through formal and informal assessments.
- Communicated with parents and guardians about student daily activities, behaviors, progress and related issues.
- Managed and organized class records and reports.
Sales, Service and Distribution Clerk
Unites States Postal Service
Bronx , NY
07.2013 - 10.2021
- Provides outstanding customer service while building rapport with customers.
- De-escalates problematic customer concerns, maintaining calm, friendly demeanor.
- Sells stamps, services and packaging.
- Certified/Licensed Passport agent via U.S. Department of State.
- Often detailed as supervisor of clerks
- Distributes change, money orders and floor stock
- Receive and release funds for end of day to armored car company daily.
- Help customers fill out change of address forms and reports for lost or stolen mail.
- Weighs parcels, calculating costs based on type, total weight, and final destination.
- Places mail into appropriate PO boxes.
- Offers support and advice to newer personnel to improve performance.
- Set goals and operating procedures that maximizes employee effectiveness.
- Works successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assist customers in making payments on accounts and setting up payment plans.
Financial Assistant
Nissan of Queens/Car Loan Solutions
Ozone Park, NY
02.2013 - 06.2013
- Processed and screened credit checks.
- Answered and directed incoming calls using multi-line telephone system.
- Organized and maintained monthly sales reports.
- Data entry.
- Maintained daily calendars and set appointments with clients.
- Answered customer emails and telephone requests for information.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
Receptionist/ Office Assistant
Wavecrest Gardens
Far Rockaway, NY
08.2009 - 02.2013
- Handled multi-line phone system and directed calls and messages for staff of nine.
- Scheduled appointments for lease signings, general questions, interviews and more.
- Received and processed credit applications to determine eligibility.
- Organized progression and competitive projects pertaining to real estate.
- Handled all social media accounts for promotion and advertisement.
Counselor
St. Vincent’s Services
Brooklyn, NY
06.2007 - 07.2008
- Taught children and young adults of the foster care system ranging from the ages of 12-18 anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
- Organized weekly trips, educational activities and team building projects.
- Distribute stipends while teaching budgeting and money management.
Education
Some College (No Degree) - Sociology And Education
CUNY York College
High School Diploma obtained -
Joseph Wheeler High School
01.2007
Skills
- Excellent customer service and communication skills
- Superb time management
- Fast Learner
- Team player
- Reliable and punctual
- POS system operation
- Money handling
- Typing skills 65 wpm
- Proficient in all Microsoft Office programs
- Recordkeeping and bookkeeping
- Office equipment operations
- Multi-line telephone skills
- Multitasking and prioritization
Certification
Certified Passport Agent, USPS via U.S. Department of State
Volunteer and Community Work
- Audio and visual engineer - Mt. Carmel Baptist Church, Arverne, NY
- Trustee - Mt. Carmel Baptist Church, Arverne, NY
Timeline
High School Aide
Challenge Charter High School
08.2023 - Current
Educator
Inner Force Tots Inc
10.2021 - 08.2023
Sales, Service and Distribution Clerk
Unites States Postal Service
07.2013 - 10.2021
Financial Assistant
Nissan of Queens/Car Loan Solutions
02.2013 - 06.2013
Receptionist/ Office Assistant
Wavecrest Gardens
08.2009 - 02.2013
Counselor
St. Vincent’s Services
06.2007 - 07.2008
Some College (No Degree) - Sociology And Education
CUNY York College
High School Diploma obtained -
Joseph Wheeler High School
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