Gadiel Rodriguez
Global Machinery Group
7
years of professional experience
Professional automotive expert with strong background in parts management and customer service. Known for high level of reliability and adaptability, ensuring smooth operations and meeting client needs. Skilled in inventory control, supplier negotiation, and technical knowledge of automotive components. Collaborative team player focused on achieving results and supporting colleagues.
Work History
Heavy Equipment Mechanic
3 Years 3 Months- Diagnosed mechanical issues in heavy equipment to ensure optimal performance.
- Performed routine maintenance on machinery to prevent breakdowns and extend lifespan.
- Repaired hydraulic systems, engines, and transmissions for various heavy machines.
- Collaborated with team members to troubleshoot equipment malfunctions effectively.
- Maintained accurate records of repairs and maintenance activities for company compliance.
- Installed and configured equipment according to technical specifications.
Automotive Parts Specialist
2 Years 1 Month- Managed inventory levels, ensuring timely replenishment of high-demand parts to optimize availability.
- Provided expert advice on product features and compatibility, enhancing customer satisfaction and loyalty.
- Collaborated with sales team to identify customer needs and recommend suitable automotive parts.
- Enhanced sales performance with personalized customer service and in-depth knowledge of products.
- Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
Service Advisor
1 Year 4 Months- Scheduled appointments and managed service workflows for efficient operations.
- Assisted customers with service inquiries and vehicle maintenance recommendations.
- Communicated service details clearly to customers, ensuring understanding of repairs.
- Educated customers on preventive maintenance to enhance vehicle performance longevity.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Assisted with scheduling appointments for service work to be performed on vehicles.
Education
Skills
Diagnosing mechanical issues
Engine repair
Hydraulic system repair
Routine maintenance
Machinery installation
Customer relationship management
Parts ordering
Problem solving
Effective communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Heavy Equipment Mechanic
Global Machinery Group
05.2023 - CurrentRead More
Automotive Parts Specialist
Summit Racing Equipment
03.2021 - 04.2023Read More
Service Advisor
Brakes Plus
11.2019 - 03.2021Read More
Lamar High School
Read More