Administration Experienced in carrying out clerical duties, including answering phones and preparing documents for over 5 years. Organizing and scheduling meetings and events. Keeping records and reports up to date. Helping onboarding of members and creating structures for smooth transitions. Managed special projects focused on improving members' relations and retention for better performance. Provided support to the CEO, Managing Director, and other senior staff and set appointments. Assisted in maintaining an updated contact/mailing list. Lead and facilitate meetings with multiple agencies, to obtain sponsorship for new and incoming refugees and immigrants. Train, mentor, and assist participating volunteers with disciplines and perspectives while creating a team atmosphere and collaborative working relationships. Community Engagement Strategic Planning Member Relations Multi-Site Operations Program Implementation Community Engagement Talent Acquisition | Retention Training and Development Microsoft Office Applications