GADY HERNANDEZ
Miami,FL
Summary
Hardworking Registered Nurse providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
7
7
years of professional experience
Work History
REGISTERED NURSE
BAPTIST MAIN HOSPITAL
02.2023 - Current
- Collaborated with healthcare team members to ensure proper catheter care and minimize risks of infection or complications
- Provided education to patients and their families regarding catheter care and maintenance
- Conducted urinary catheterizations and indwelling catheter insertions with precision and adherence to best practices
- Managed central lines with precision, adhering to established protocols and best practices to minimize the risk of complications
- Proficiently managed arterial lines, ensuring accurate placement and monitoring for optimal patient care
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Managed care from admission to discharge.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Demonstrated proficiency in neurological assessments, including Glasgow Coma Scale scoring, pupil assessment, and cranial nerve evaluations.
- Managed patients with neurological disorders such as stroke, epilepsy, multiple sclerosis, and neurodegenerative diseases, Guillian Barre's Syndrome
- Effectively communicated with patients and their families, providing support, education, and guidance throughout their care journey.
- Maintained a strong commitment to evidence-based practice and engaged in continuous professional development to stay updated on the latest advancements in neurology nursing.
- Exhibited exceptional teamwork and organizational skills, fostering a positive work environment and ensuring seamless patient care delivery.
Nursing Student
Florida International University
10.2021 - 12.2022
- Measured and recorded respiration, temperature, and blood pressure
- Noted the patient's health status, vital signs, level of recovery, and adverse drug reactions
- Aided patients in performing daily activities including walking and eating
- Watched a nurse administer oral, intramuscular, and IV drugs to patients as directed while keeping an eye out for any negative reactions
- Satisfied unique requirements and needs of patients
- Used standard medical abbreviations and vocabulary when entering and retrieving data from computers
- Recognized changes in the patient's state and alerted and helped nurses with patient care requirements
- Participated in specific patient care tasks in collaboration with registered nurses
- Used behavior-supported techniques to foster a considerate and nurturing atmosphere
Medical Assistance
Miami Rheumatology
05.2019 - 10.2021
- Assisted healthcare professionals with patient care tasks, such as taking vital signs, preparing patients for examinations, and collecting specimens.
- Administered medications and treatments under the direction of healthcare providers, ensuring accuracy and adherence to protocols.
- Prepared and maintained examination rooms and medical equipment, ensuring cleanliness and readiness for patient appointments.
- Assisted with patient procedures, including wound care, injections, and minor surgeries, while prioritizing patient comfort and safety.
- Provided patient education on topics such as medication administration, disease management, and lifestyle modifications.
- Documented patient information accurately and timely in electronic health records, maintaining confidentiality and compliance with HIPAA regulations.
- Communicated effectively with patients, families, and healthcare team members, facilitating seamless coordination of care.
- Contributed to the efficient functioning of the healthcare facility by performing administrative tasks, such as scheduling appointments, managing medical records, and billing procedures.
- Participated in continuing education and training programs to stay updated on medical best practices and enhance professional skills.
- Demonstrated empathy, compassion, and professionalism in all patient interactions, fostering a supportive and caring environment.
Front Desk Manager
Hyatt House Miami Airport
01.2018 - 05.2019
- Provided excellent customer service to guests, addressing inquiries, and resolving issues promptly and professionally.
- Managed check-ins and check-outs efficiently, ensuring accuracy in reservations and billing.
- Answered phone calls and emails, directing inquiries to the appropriate departments and personnel.
- Processed payments, including cash, credit card, and electronic transactions, with accuracy and attention to detail.
- Maintained a clean and organized front desk area, ensuring a welcoming environment for guests.
- Handled guest requests and special accommodations, ensuring guest satisfaction and loyalty.
- Utilized computer systems and software to manage reservations, update guest information, and generate reports.
- Collaborated with other hotel departments to coordinate guest services and fulfill special requests.
- Adapted to high-pressure situations and busy periods, maintaining composure and professionalism at all times.
- Participated in training sessions and staff meetings to enhance skills and knowledge of hotel operations.
Front Desk Supervisor
Hyatt House Miami
08.2017 - 12.2017
- Supervised front desk staff, providing guidance, training, and performance feedback to ensure excellent customer service delivery.
- Managed daily operations of the front desk, including check-ins, check-outs, reservations, and guest inquiries, while maintaining high standards of efficiency and accuracy.
- Handled guest complaints and escalated issues, resolving conflicts promptly and effectively to ensure guest satisfaction.
- Oversaw the scheduling of front desk staff, ensuring adequate coverage during peak hours and special events.
- Conducted regular audits of guest accounts and room inventory, identifying discrepancies and implementing corrective measures as needed.
- Collaborated with other departments to coordinate guest services and special requests, ensuring a seamless guest experience.
- Maintained a clean and organized front desk area, adhering to brand standards and safety protocols.
- Managed cash handling procedures, including balancing cash drawers and processing financial transactions accurately.
- Utilized property management systems and software to manage reservations, update guest information, and generate reports.
- Participated in recruitment and hiring processes, interviewing candidates and making hiring recommendations based on qualifications and fit for the team.
Front Desk Agent
Hyatt House Miami Airport Hotel
05.2017 - 08.2017
- Greeted guests warmly upon arrival, providing excellent customer service and addressing inquiries or concerns.
- Checked guests in and out efficiently, processing reservations accurately and maintaining guest satisfaction throughout their stay.
- Answered phone calls and emails promptly, providing information and assistance to guests and colleagues.
- Handled cash and credit card transactions accurately, balancing cash drawers and maintaining financial records.
- Managed room assignments and special requests, ensuring guests' preferences were accommodated to the best of your ability.
- Assisted guests with luggage, transportation arrangements, and recommendations for local attractions or services.
- Maintained a clean and organized front desk area, including lobby and public spaces, to create a welcoming environment for guests.
- Collaborated with other hotel departments to fulfill guest requests and resolve issues, ensuring a seamless guest experience.
- Utilized computer systems and software to manage reservations, update guest information, and generate reports.
- Participated in training sessions and staff meetings to stay updated on hotel policies, procedures, and service standards.
Education
Bachelor of Science in Nursing - Nursing
Florida International University
12.2022
Master of Science in Nursing - Nursing
FIU
04.2024
Bachelor of Arts in Translation and Interpretation Services - Translation and Interpretation Services
Camilo
07.2016
Skills
- Problem-solving, analytical and leadership abilities, critical thinking
- Patient care oversight
- Conflict Resolution
- Team Building
- Time Management
- Leadership
- Critical Thinking
- Attention to Detail
- Customer Service
- Interpersonal Skills
- Ability To Multitask
- Medication and IV administration
- Patient Assessments
- Documentation and Charting
- Strong Clinical Judgment
- Intravenous therapy
- Professional Bedside Manner
- Critical Care
Awards
Sigma theta tau
Timeline
REGISTERED NURSE
BAPTIST MAIN HOSPITAL
02.2023 - Current
Nursing Student
Florida International University
10.2021 - 12.2022
Medical Assistance
Miami Rheumatology
05.2019 - 10.2021
Front Desk Manager
Hyatt House Miami Airport
01.2018 - 05.2019
Front Desk Supervisor
Hyatt House Miami
08.2017 - 12.2017
Front Desk Agent
Hyatt House Miami Airport Hotel
05.2017 - 08.2017
Bachelor of Science in Nursing - Nursing
Florida International University
Master of Science in Nursing - Nursing
FIU
Bachelor of Arts in Translation and Interpretation Services - Translation and Interpretation Services
Camilo
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