Gael Bravo
california
Summary
Highly motivated and customer-oriented professional with experience in customer service and sales. Seeking a position that aligns with my skills in customer support, sales, and multitasking, where I can contribute to the success of the company.
Overview
2
2
years of professional experience
Work History
Cashier
Padel California
02.2024 - Current
- Conducted training sessions for new hires, ensuring consistent level of service across team.
- Greeted customers entering store and responded promptly to customer needs.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Accomplished multiple tasks within established timeframes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Sales Associate and Customer Service Representative
Concrete International
05.2023 - 08.2023
- 800+ Working hours (Same company, different periods of time)
- Provided exceptional customer service, assisting clients in finding suitable clothing items
- Demonstrated extensive knowledge of men's fashion trends and provided styling advice
- Utilized persuasive sales techniques to drive revenue and meet sales targets
- Handled customer inquiries, exchanges, and returns with professionalism and efficiency
- Collaborated with team members to maintain visual merchandising standards.
Delivery Driver and Customer Service Representative
Dicell
10.2022 - 12.2022
- 300+ working hours
- Efficiently delivered on time
- Managed inventory and maintained accurate records of deliveries
- Provided excellent customer service, addressed inquiries, and resolved issues
- Developed strong organizational and time management skills.
Machine Operator and Production
Concrete International
06.2022 - 08.2022
- Support (200+ working hours)
- Learned quickly to operate textile machinery and equipment for manufacturing purposes
- Assisted in the production process, including material handling and quality control
- Collaborated with team members to meet production targets and ensure timely delivery
- Maintained a safe and clean work environment
- Mobile Accessories and Spare Parts Distribution
Education
High School Diploma -
Cetys Universidad
MEXICALI, Baja California07.2023
Skills
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Teamwork and Collaboration
- Excellent customer service and communication skills
- Sales and persuasion techniques
- Product Guidance
- Answering Customer Questions
- Cash Handling Accuracy
- Active Listening
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
Padel California
02.2024 - Current
Sales Associate and Customer Service Representative
Concrete International
05.2023 - 08.2023
Delivery Driver and Customer Service Representative
Dicell
10.2022 - 12.2022
Machine Operator and Production
Concrete International
06.2022 - 08.2022
High School Diploma -
Cetys Universidad
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