GAEL CASTILLO
Chick-fil-A
San Jose,CA
5
years of professional experience
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Work History
Student Athletic Trainer
1 Year 9 Months- Administered first aid and emergency care during practices and events to ensure athlete safety and readiness.
- Supported athletes with injury prevention and rehabilitation techniques to enhance performance and recovery.
- Delivered therapeutic treatments including taping, stretching, massage, and heat therapy to aid in athlete recovery and wellness.
- Maintained equipment and supplies for athletic training sessions.
- Supported athletic events by setting up facilities and coordinating logistics.
Front of House Team Member
1 Year- Processed customer orders using point-of-sale system, ensuring timely and accurate service.
- Promptly resolved customer inquiries and concerns to enhance guest satisfaction.
- Executed opening and closing procedures to maintain operational efficiency.
Bowling Attendant
1 Year 2 Months- Monitored cleanliness of bowling center and organized equipment areas to create a welcoming atmosphere for guests.
- Ensured proper lane setup before play to facilitate smooth game initiation for customers.
- Performed light repairs on automatic pinsetters to minimize downtime.
Customer Sales Representative
2 Years 6 Months- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Provided necessary parts, replaced batteries and light bulbs, and organized inventory to enhance customer experience.
Education
Bachelor of Science - Kinesiology
Associate of Arts - Kinesiology
Skills
Injury rehabilitation
First aid administration
Vital signs monitoring
Rehabilitation techniques
Therapeutic modalities
Injury prevention
Flexibility improvement
Sports medicine
Customer service
Problem solving
Critical thinking
Time management
Timeline
Front of House Team Member
Chick-fil-A
10.2025 - CurrentRead More
Student Athletic Trainer
San Jose State Football Team
01.2025 - CurrentRead More
Bowling Attendant
San Jose State Bowling Center
08.2024 - 10.2025Read More
Customer Sales Representative
AutoZone
07.2021 - 01.2024Read More
Merced College
Associate of Arts from Kinesiology
Read More
San Jose State University
Bachelor of Science from Kinesiology
Read More