Gael Rios
Madera,CA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
year of professional experience
Work History
Insurance Broker
Claudia's Insurance
08.2023 - 11.2024
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Reported policy changes and company conditions affecting customer satisfaction.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Met with prospective customers and business owners in homes, businesses, and other settings.
- Analyzed sales volume, retention and loss ratio trends to identify areas for improvement.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Utilized CRM software to manage client relationships.
Education
Associate of Science - Biological Sciences
Madera Community College
Madera, CA12-2024
High School Diploma -
Madera South High School
Madera, CA06-2022
Skills
- Billing Coordinator
- Technical support
- Customer service
- Bilingual in Spanish and English
- Organization
- Prioritization
- Multitasking
- Decision-making
- Network administration
- Medical insurance understanding
- Insurance verifications
- Insurance authorization management
- Insurance eligibility verifications
- Commission-based sales experience
Timeline
Insurance Broker
Claudia's Insurance
08.2023 - 11.2024
Associate of Science - Biological Sciences
Madera Community College
High School Diploma -
Madera South High School
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