Summary
Overview
Work History
Education
Skills
Timeline
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Gael Rios

Madera,CA

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

1
1
year of professional experience

Work History

Insurance Broker

Claudia's Insurance
08.2023 - 11.2024
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Reported policy changes and company conditions affecting customer satisfaction.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Developed sales leads from direct referrals, networking and targeted marketing campaigns.
  • Met with prospective customers and business owners in homes, businesses, and other settings.
  • Analyzed sales volume, retention and loss ratio trends to identify areas for improvement.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Utilized CRM software to manage client relationships.

Education

Associate of Science - Biological Sciences

Madera Community College
Madera, CA
12-2024

High School Diploma -

Madera South High School
Madera, CA
06-2022

Skills

  • Billing Coordinator
  • Technical support
  • Customer service
  • Bilingual in Spanish and English
  • Organization
  • Prioritization
  • Multitasking
  • Decision-making
  • Network administration
  • Medical insurance understanding
  • Insurance verifications
  • Insurance authorization management
  • Insurance eligibility verifications
  • Commission-based sales experience

Timeline

Insurance Broker

Claudia's Insurance
08.2023 - 11.2024

Associate of Science - Biological Sciences

Madera Community College

High School Diploma -

Madera South High School

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Gael Rios