Hi, I’m
Gael Torres
San Pablo,CA
Summary
Driven professional with a proven track record in customer service and teamwork, demonstrated at The North Face Inc. through exceptional sales training and conflict resolution. Skilled in multitasking and problem-solving, consistently exceeding client expectations. Expertise in repairs and maintenance, enhancing team productivity and safety. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
years of professional experience
Work History
The North Face Inc.
Sales Associate
07.2024 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Codigo V
Sound Engineer
05.2021 - Current
Job overview
- Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of events.
- Separated instruments, vocals, and peripheral sounds and mixed during post-production stage.
- Secured repeat business from satisfied clients due to consistently exceeding expectations in sound quality and professionalism.
- Prepared, packed and transported audio equipment for events and location shoots.
- Enhanced audio quality by properly setting up, testing, and adjusting sound equipment for various events.
A&C Stoneworks
Hard Hat Worker
05.2022 - 12.2022
Job overview
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved team morale and productivity through effective communication and active listening skills.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
San Jose State University, San Jose, CA
High School Diploma
05.2026
University Overview
- Men's Soccer Club Safety Officer and Member
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Multi-tasking strength
Goal-Oriented
Excellent people skills
Outgoing Personality
Repairs and maintenance
Team Leadership
Conflict Resolution
Sales Training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
The North Face Inc.
07.2024 - Current
Hard Hat Worker
A&C Stoneworks
05.2022 - 12.2022
Sound Engineer
Codigo V
05.2021 - Current
San Jose State University
High School Diploma
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