Gael Zavala
Torrance,CA
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized area. Reliable team player and adaptable to changing needs, showcasing skills in customer serves and customer interaction.
Overview
5
5
years of professional experience
Work History
Bartender
Astro Karaoke
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Restaurant Waiter
Josui Ramen
05.2023 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Crew Member
McDonald's Restaurant
05.2020 - 01.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Torrance High School
2200 W Carson St, Torrance, CA 9050106-2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Handling difficult customers
- Menu memorization
- Inventory
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Astro Karaoke
05.2023 - Current
Restaurant Waiter
Josui Ramen
05.2023 - Current
Crew Member
McDonald's Restaurant
05.2020 - 01.2022
High School Diploma -
Torrance High School
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