Gael Zavala
Torrance,CA
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized area. Reliable team player and adaptable to changing needs, showcasing skills in customer serves and customer interaction.
Overview
5
5
years of professional experience
Work History
Bartender
Astro Karaoke
2212 Artesia Blvd, Torrance, CA 90504
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Restaurant Waiter
Josui Ramen
2212 Artesia Blvd Ste B, Torrance, CA 90504
05.2023 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Crew Member
McDonald's Restaurant
1728 Lomita Blvd, Lomita, CA 90717
05.2020 - 01.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Torrance High School
2200 W Carson St, Torrance, CA 9050106-2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Handling difficult customers
- Menu memorization
- Inventory
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Astro Karaoke
05.2023 - Current
Restaurant Waiter
Josui Ramen
05.2023 - Current
Crew Member
McDonald's Restaurant
05.2020 - 01.2022
High School Diploma -
Torrance High School