Gaeli Murphy

• Followed up on delinquent tenants and coordinated collection procedures.
• Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Kept accurate records of all resident and tenant correspondence.
• Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
• Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
• Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
• Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
• Processed security deposit refunds.
• Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
• Attended staff meetings and took extensive notes to share with property manager.
• Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
• Inspected common areas for cleanliness and notified maintenance of overflowing trash.
• Escalated major issues to property manager for immediate remediation.
• Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.
• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
• Posted policies and rules in common areas for tenant review.
• Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Followed up on delinquent tenants and coordinated collection procedures.
• Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
• Kept accurate records of all resident and tenant correspondence.
• Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
• Showed apartments to potential tenants and answered questions regarding community.
• Processed security deposit refunds.
• Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.

Directed logistics staff operations and assessed their work efficiency.

Logistics operations: Coordinated and controlled order cycles ensuring timely fulfillment. oversaw inventory management including stock levels and order cycles

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Collaborated with the management team to develop strategic plans for business growth and improvement.

• Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Managed inventory and reduced waste, resulting in cost savings for the bakery.
• Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
• Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
• Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
• Maintained cleanliness and hygiene in bakery premises.
• Managed all baking operations professionally and handled all problems confidently.
• Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
• Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
• Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
• Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
• Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
• Coordinated catering orders for special events such as weddings or corporate functions while maintaining exceptional levels of customer satisfaction throughout the entire process.
• Developed cost-effective strategies to drive bakery sales and optimize profits.
• Fostered a positive work environment through regular team-building activities and open communication, resulting in higher employee morale and overall job satisfaction.