Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic

Gaelle CASTOR

Brooklyn,NY

Summary

With nearly 20 years of experience as a visionary, extroverted professional, linguist, NGO project manager, and field expert, dedicated my career to ensuring the successful operation of cultural, social, and educational projects. Focus on empowering young women, adolescents, and children through various programs. Thrive in diverse environments, effectively breaking down cultural and language barriers to promote community upliftment and bridge social gaps. Passionate organizer, energized marginalized citizens to become productive members of society. Creative problem-solving approach successfully fixed broken social systems and enabled long-lasting community changes. Relentless advocate for social change, primary goal is to equip community members with the tools they need to manage and perpetuate improvements.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Case Worker Assistant

Catholic Charities of New Jersey
01.2025 - Current
  • Coordinated referrals for additional services including mental health counseling or housing assistance programs.
  • Built strong relationships with community organizations to increase resource availability for clients in need.
  • Developed individualized service plans based on each client''s unique strengths, needs, and goals.
  • Participated in ongoing professional development opportunities to enhance knowledge of best practices in social work fields.
  • Advocated on behalf of clients when necessary, ensuring they received fair treatment and appropriate services from external agencies.

Translator Haitian Creole (contractor)

Kace Company Inc
10.2024 - Current
  • Listens to oral and written intercepts or pre-recorded communications in Haitian Creole/ English/ French and provides verbal and written synopsis and transcriptions as applicable per project.
  • Relates all pertinent information to the client when supporting a live project.
  • Contributes to a master list of slang words and codes (used by a particular group/organization) for the duration of the project/case.
  • Maintains a voice library for the duration of the project.
    Transcribes and translates pertinent calls and documents as assigned by their supervisor.
  • Produce court-ready transcriptions of pertinent calls, chats, and documents,following the required format.
  • Ability to transcribe a minimum of 16 minutes of recorded conversation in an 8-hour day.
  • Operates specialized software equipment provided by the government, including JSI voice box, Pen-link, 4Sight, Comverse, and other communication collection
    equipment used at their assigned site.

Interpreter English Haitian Creole (Contractor)

Certified Languages International
09.2019 - Current
  • Facilitate communication between English-speaking and Limited English Proficient persons in the medical and legal settings
  • Assimilate speakers' words quickly, including jargon and acronyms from English to Haitian Creole
  • Revise and research preliminaries in preparation for each case
  • Apply the code of ethics in compliance with confidentiality and impartiality laws
  • Doing direct face-to-face interpretations, VRI, and over-the-phone
  • Assistance to the school system with newly arrived students, and parents with language barriers

Interpreter English<>Haitian Creole

Stratus Video
02.2015 - Current
  • Video Conference Interpreter for medical facilities across the States
  • Over-the-Phone medical interpreting
  • Some general Video Remote Interpreting (VRI) content as needed
  • Direct face-to-face interpretations

Interpreter English/ Haitian Creole (Contractor)

Mission Essential
03.2024 - 12.2024
  • Provide in-person, onsite interpretation at Office of Refugee Resettlement (ORR) programs and service sites
  • Relay important deadlines, instructions, questions, and other communication from Support Care Staff to UC/UAM/URM in their native or preferred language
  • Assist UC/UAM/URM in communicating any concerns, questions, or other information to staff when UC/UAM/URM are not fluent or comfortable speaking English, or the language spoken by Care State
  • Provide translation/interpretation services to aid in orienting UC/UAM/URM to community resources as requested
  • Assist staff with building rapport and understanding the cultural context of the ORR populations they serve

Interpreter English<>Haitian Creole

Kiskeya Interpreting and Translation, LLC
06.2016 - 08.2020
  • Facilitate communication between English-speaking and Limited English Proficient persons in the medical and legal settings;
  • Assimilate speakers' words quickly, including jargon and acronyms from English to Haitian Creole;
  • Revise and research preliminaries in preparation for each case;
  • Apply the code of ethics in compliance with confidentiality and impartiality laws
  • Doing direct face-to-face interpretations, VRI, and over-the-phone
  • Also provided assistance to the school system with newly arrived students, and parents with language barriers

Community Outreach Organizer

Neighborhood Works, Inc.
02.2012 - 07.2016
  • Collaborated with program directors to evaluate logistics requirements
  • Managed utilization and oversight of materials and equipment
  • Conducted comprehensive needs analysis and evaluations
  • Coordinated and facilitated outreach activities to local schools, community centers, churches, and other organizations.
  • Developed strategies to increase public participation in community programs.
  • Cultivated relationships with key stakeholders in the community to ensure successful program implementation.
  • Created promotional materials for distribution through social media channels and traditional print outlets.
  • Assisted with grant writing applications for potential funding sources.
  • Compiled data from surveys and focus groups to assess levels of public participation in programs.

Office Manager (Part-Time)

Private Practice of Dr. Sakinah Rasheed Psychologist
02.2013 - 02.2015
  • Managed multiple tasks simultaneously and meeting tight timelines
  • Hired, trained, and supervised a small team of administrative staff members
  • Top-level communication, writing, and research skills
  • Coordinated meetings, events, and conference calls including the hiring of catering services and arrangement of meeting space
  • Set up travel arrangements, itineraries, airline reservations, shuttle service, and hotel accommodations
  • Designed spreadsheets, slide shows, presentations, charts, graphs, and other documentation as needed
  • Handled office cash receipts and a petty cash drawer
  • Maintained and organized staff calendar/reminder system
  • Served as liaison between senior management, customers, colleagues, and vendors to streamline the flow of information
  • Prepared company literature, documentation, expense reports, presentations and any press release

Human Resources Specialist

GRIDAP
01.2007 - 09.2011
  • Ensured timely audits;
  • Planned training sessions;
  • Negotiated employee and new client contracts;
  • Established internal communication support;
  • Managed the recruiting process

Freelance Interpreter

CONCERN WORLDWIDE
05.2006 - 05.2010
  • Covered 4-5 weekly interpreting sessions, i.e., seminars, conferences;
  • Ensured interpreting of lectures from English into Haitian Creole;
  • Assisted occasionally in interpreting high-stake meetings;
  • Accomplished other related duties as needed

Field Interpreter

MINUSTAH
06.2005 - 09.2007
  • Engaged in simultaneous and consecutive interpreting
  • Conveyed linguistically-challenging local expressions
  • Interpreted plenary sessions
  • Researched case studies
  • Prepared and submitted weekly reports
  • Translated UN police force training manuals
  • Facilitated the linguistic aspect of UN police force training

Community Organizer

PEJEFE
05.2000 - 08.2005
  • Performed administrative tasks such as scheduling appointments or maintaining records.
  • Collaborated with community organizations in other regions to support state-wide and national outreach initiatives.
  • Compiled data from multiple sources into meaningful information for decision-making purposes.
  • Developed and implemented community outreach strategies to engage local stakeholders.
  • Organized meetings and facilitated conversations with community members.
  • Generated reports summarizing activities conducted within the community.
  • Planned and managed different community meetings, public forums and outreach events.

Education

Bachelor of Arts - Business Communication

University of Phoenix
Tempe, AZ
07-2025

Certificate - Talent Acquisitions

HRC
09-2024

Certificate - Nature-based Solutions For Disaster And Climate

United Nations Environment Programme (UNEP)
06-2023

Covid-19 Contact Tracing -

John Hopkins University
01.2022

Applied Science - Health Information Technology Management

Atlanta Technical College
01.2015

Certified Interpreter in French, Haitian Creole, English -

Culture Connect Inc.
01.2014

General Educational Development Certification -

SUNY Brooklyn Educational Opportunity Center
08.2003

Certified First Aid Responder -

Red Cross Haiti
01.2000

Skills

  • Experienced in Haitian Creole Communication
  • Fluent French Speaker
  • Experienced in English Communication
  • Conversational Spanish
  • Intercultural Communication Expertise
  • Collaborative Partnership Development
  • Skilled in Microsoft Office Application
  • Event Planning Expertise
  • Advocacy Skills Development
  • Community Event Planning
  • Community Outreach
  • Workshop Facilitation
  • Data Acquisition
  • Coordinated Mobilization Services
  • HR Compliance Management
  • Strategic Nonprofit Leadership
  • Case Documentation Management

References

  • Viking Merceron, Chief Operating Officer, KISKEYA INTERPRETING & TRANSLATION, LLC, 678.961.0448, KiskeyaInterpreting@gmail.com, www.KISKEYAIT.com, ex-employer/supervisor
  • Harry Hyun, Interpreter Recruiting Dept. Manager, CERTIFIED LANGUAGES INTERNATIONAL, 503.484.2310 (direct line) & 800.362.3241 toll-free (ext. 310), harryh@clilang.com, www.certifiedlanguages.com, supervisor

Certification

  • Trauma-Informed Care Training Certificate – Multiple Accrediting Organizations.

Languages

Arabic
Elementary
Spanish
Elementary
English
Full Professional
French
Native or Bilingual

Timeline

Case Worker Assistant

Catholic Charities of New Jersey
01.2025 - Current

Translator Haitian Creole (contractor)

Kace Company Inc
10.2024 - Current

Interpreter English/ Haitian Creole (Contractor)

Mission Essential
03.2024 - 12.2024

Interpreter English Haitian Creole (Contractor)

Certified Languages International
09.2019 - Current

Interpreter English<>Haitian Creole

Kiskeya Interpreting and Translation, LLC
06.2016 - 08.2020

Interpreter English<>Haitian Creole

Stratus Video
02.2015 - Current

Office Manager (Part-Time)

Private Practice of Dr. Sakinah Rasheed Psychologist
02.2013 - 02.2015

Community Outreach Organizer

Neighborhood Works, Inc.
02.2012 - 07.2016

Human Resources Specialist

GRIDAP
01.2007 - 09.2011

Freelance Interpreter

CONCERN WORLDWIDE
05.2006 - 05.2010

Field Interpreter

MINUSTAH
06.2005 - 09.2007

Community Organizer

PEJEFE
05.2000 - 08.2005

Certificate - Talent Acquisitions

HRC

Certificate - Nature-based Solutions For Disaster And Climate

United Nations Environment Programme (UNEP)

Covid-19 Contact Tracing -

John Hopkins University

Applied Science - Health Information Technology Management

Atlanta Technical College

Certified Interpreter in French, Haitian Creole, English -

Culture Connect Inc.

General Educational Development Certification -

SUNY Brooklyn Educational Opportunity Center

Bachelor of Arts - Business Communication

University of Phoenix

Certified First Aid Responder -

Red Cross Haiti

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