Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gaelle Kibikonda

Denver,CO

Summary

Proven HR and administrative professional with a track record of enhancing office efficiency and supporting organizational growth at Pelma Groupe. Excelled in payroll processing and employee relations, demonstrating strong Microsoft Office proficiency and exceptional communication skills. Achieved significant improvements in employee onboarding and recruitment processes, contributing to a positive and productive work environment.

Overview

10
10
years of professional experience

Work History

Human Resources Assistant

Pelma Groupe
08.2020 - 09.2023
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Organized new employee orientation schedules for new hires.
  • Supported HR Manager in strategic planning sessions focused on organizational development and growth.

Financial Assistant

Raskin
09.2018 - 07.2020
  • Reconciled statements and accounts and resolved variances.
  • Managed accounts payable processes, ensuring prompt payment of invoices while avoiding duplicate payments or late fees.
  • Supported clients'' needs by providing timely responses to inquiries regarding account status or transactions processed.
  • Assisted in auditing projects by compiling information and discovering fraud, embezzlement and liabilities.
  • Improved cash flow management by regularly tracking receivables and payables.
  • Facilitated the development of strong vendor relationships through consistent communication on payment schedules.

Commercial Agent

Global Investment Trading (LIYEPLIMAL)
01.2016 - 06.2018
  • Performed other duties to support goals and objectives of relationship management teams.
  • Structured and presented business cases for credit recommendation.
  • Researched industry-specific information from outside sources.
  • Built and maintained relationships with associates, customers and vendors.
  • Developed long-lasting relationships with clients, fostering trust and loyalty for repeat business.
  • Contributed to company growth by meeting or exceeding quarterly sales objectives regularly.
  • Presented bids and contracts for potential clients to review during meetings.
  • Set and achieved company defined sales goals.
  • Negotiated prices, terms of sales and service agreements.

Sales Associate

Vodacom Voda City (FIKIN)
09.2013 - 05.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Associate of Science - Marketing And Business Management

Damelin South African University
South Africa
05.2016

Associate of Science - Human Resources Management

Damelin South African University
South Africa
05.2016

Skills

  • Administrative Skills
  • Office Administration
  • Payroll Processing
  • Maintaining files
  • Microsoft Office and Docusign
  • Scheduling
  • Team Player
  • Conflict Management
  • Employee Relations
  • Benefits Administration
  • Human resources administration
  • Human Resources Support
  • Onboarding Coordination
  • Computer Literacy
  • Employee Onboarding
  • Background Checks
  • HR policies
  • Labor law knowledge
  • New Hire Orientation
  • Recruitment
  • Administrative Support
  • Communication Management

Languages

French
Full Professional

Timeline

Human Resources Assistant

Pelma Groupe
08.2020 - 09.2023

Financial Assistant

Raskin
09.2018 - 07.2020

Commercial Agent

Global Investment Trading (LIYEPLIMAL)
01.2016 - 06.2018

Sales Associate

Vodacom Voda City (FIKIN)
09.2013 - 05.2018

Associate of Science - Marketing And Business Management

Damelin South African University

Associate of Science - Human Resources Management

Damelin South African University

Similar Profiles

CREATE PROFILE
Gaelle Kibikonda