Gaelle Michel
Orlando,Florida
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
6
6
years of professional experience
Work History
Check Cashier
PLS Check Cashing
Alafaya, Florida
06.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Protocol Representative
Haitian Consulate
Dajabon, Dominican Republic
03.2021 - 02.2023
- Greeted and welcomed guests in a professional manner.
- Provided detailed information about the event to attendees.
- Assisted with seating arrangements for special guests.
- Coordinated transportation for high-ranking officials.
Call Center Representative
La Embajada
Santiago De Los Caballeros , Santiago
11.2020 - 02.2021
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Processed orders, forms, applications, and requests accurately and efficiently.
- Maintained records of customer interactions, transactions, comments, and complaints.
Front Desk Agent
La Embajada
Santiago De Los Caballeros, Santiago
06.2018 - 10.2020
- Answered phones, responded to inquiries, and took messages.
- Greeted customers in a professional and friendly manner.
- Processed payments accurately and efficiently.
- Assisted with check-in and check-out procedures for guests.
- Provided information about hotel amenities, services, and local attractions.
Education
Culinary Art - Culinary Arts
UTESA
Santo Domingo01-2022
Skills
- Customer Service
- Cash Register Operation
- ID Verification
- Customer Assistance
- Product Recommendations
- Returns processing
Languages
French
Native/ Bilingual
Spanish
Full Professional
Creole
Native/ Bilingual
English
Full Professional
Timeline
Check Cashier
PLS Check Cashing
06.2024 - Current
Protocol Representative
Haitian Consulate
03.2021 - 02.2023
Call Center Representative
La Embajada
11.2020 - 02.2021
Front Desk Agent
La Embajada
06.2018 - 10.2020
Culinary Art - Culinary Arts
UTESA
Similar Profiles
Ina HernandezIna Hernandez
Costumer Service Representatives at PLS Check CashingCostumer Service Representatives at PLS Check Cashing
Johan SalasJohan Salas
Customer Service Representative at PLS Check CashingCustomer Service Representative at PLS Check Cashing
Daisy MancillaDaisy Mancilla
Shift supervisor at Pls check cashingShift supervisor at Pls check cashing
Aiyannah SturdivantAiyannah Sturdivant
Customer Service Cashier at PLS Check CashingCustomer Service Cashier at PLS Check Cashing
Carlina CarrerasCarlina Carreras
Home Health Aide at American NursesHome Health Aide at American Nurses