Professional communicator and dedicated problem solver. Over 20 years managing people, projects, expectations, and outcomes. Attentive to detail with experience in coordinating the needs of various stakeholders and projects in many different spaces and places.
Overview
24
24
years of professional experience
Work History
Project Manager
Visual Sound
12.2022 - Current
Responsible for project lifecycles from customer endorsement through complete implementation and final documentation.
Maintain effective internal communication with all departments necessary for successful project outcomes including but not limited to engineering, programming, installation, shipping and receiving, account management, and service.
Nurture and preserve effective external relationships with customers' primary contacts, end users, IT professionals, general contractors, sub contractors, architects, equipment suppliers and representatives, technical support, and more.
Develop comprehensive and dynamic project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery and inevitable flexibility intending to exceed customer expectations.
Identify potential risks and implement mitigation strategies to minimize issues throughout project lifecycle.
Consider unconventional or outsider approaches to solve problems, and/or create unique end results.
Manage large portfolio of projects in various stages, sizes, and complexities.
Manager, Instructional
DREXEL UNIVERSITY, Media Services
01.2018 - 12.2022
Supervised team of 4 full-time staff, rotation of 2 co-ops, and occasional part-time student workers and work-study students.
Vetted and hired new co-ops bi-annually.
Responsible for AV support to 120+ general use classrooms from both IMS University City and Center City offices.
Engaged and collaborated with vendors and integrators for classroom, conference room, and lecture hall AV system design and implementation.
Operated IMS Graphics lab, a large format print shop specializing in scientific and technical presentations.
Developed comprehensive AV standards for University learning spaces and implemented updates to stream line video conferencing for hybrid and hyflex utilization.
Collaborated with Classroom Committee, the Registrar’s office, Facilities, Faculty and AV integrators to update and improve learning spaces to accommodate various teaching needs and modalities.
Manager
IMS-CC
01.2009 - 01.2018
Oversaw one full-time employee and provided AV support to 30+ classrooms on the Center City campus
Upgraded 90% of classroom spaces with digital projectors or LCD monitor arrays
Managed small annual budget for office supplies and AV system repairs and replacement parts.
Electronic Technician
IMS
01.2000 - 01.2009
Provide in-person and telephone AV support to faculty, staff, and students in all general use classrooms on
campus, primarily working alone on night shift
Troubleshoot and repair classroom AV systems during off hours
Trained and managed various work-study students to assist in AV support and system maintenance.