Gaetana Benitez
Tucson,AZ
Summary
Dedicated team member known for delivering exceptional customer service and training new staff. Proficient in conflict resolution and schedule coordination with focus on enhancing guest satisfaction and business workflow.
Overview
3
3
years of professional experience
Work History
Active Duty Military
United States Navy
Pensacola, FL
10.2024 - 05.2026
- Managed correspondence and communication between departments and chain of command.
- Coordinated office schedules and meetings for executive department heads.
- Streamlined office procedures to improve efficiency in daily operations.
- Organized and maintained files for sensitive documents.
- Answered phone calls, provided information, and connected callers to appropriate executives.
Server
Buffalo Wild Wings
Tucson, Arizona
05.2023 - 10.2024
- Greeted customers, provided information, and recommended specials to boost sales.
- Provided customer service in a fast-paced restaurant environment and communicated with team members to ensure smooth service during rush hours.
- Trained new servers and cashiers to enhance team performance and service quality.
- Resolved customer complaints to improve guest satisfaction and loyalty.
Education
Bachelor of Science - Nursing
University of Arizona
Tucson, AZ04-2028
Skills
- Schedule coordination
- Time management
- Organization
- Critical analysis
- Conflict resolution
- Customer service
Timeline
Active Duty Military
United States Navy
10.2024 - 05.2026
Server
Buffalo Wild Wings
05.2023 - 10.2024
Bachelor of Science - Nursing
University of Arizona