Gaganpreet Kaur Saini
Irvine,CA
Summary
Accomplished Beauty Advisor and Assistant Manager with a proven track record at Macy’s, adept in customer service and upselling strategies. Excelled in building client relationships and increasing sales revenue through expert product knowledge and makeup application techniques. Demonstrated flexibility and team collaboration, significantly enhancing customer satisfaction and loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Macy’s
10.2023 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Followed up with customers to increase satisfaction with purchases and services.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
Assistant Manager
Happy Nails Day Spa
03.2023 - 10.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Maintained counter and display areas for cleanliness and organization.
- Followed up with customers to increase satisfaction with purchases and services.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
Education
Bachelor In Business Administration -
Westcliff University
Irvine, CASkills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Upselling strategies
- Retail experience
- Client relationship building
- Cross-selling techniques
Certification
Certified makeup artist
Certified lash artist
Timeline
Beauty Advisor
Macy’s
10.2023 - Current
Assistant Manager
Happy Nails Day Spa
03.2023 - 10.2024
Bachelor In Business Administration -
Westcliff University
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