Gage C. Drier
Troy,MI
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain a full-time career that offers professional challenges utilizing all interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Change of Circumstance
UWM
Pontiac, MI
07.2020 - 11.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day to day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Professionally managed 50 phone calls daily.
- Daily average, effectively adjusted approximately 50 to 60 mortgages loans.
Assistant Office Manager
America's Auto Auction
Parma, MI
06.2019 - 12.2019
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Recorded expenses and maintained accounting records.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Conferred with insurance company representatives to expedite payments and resolve filing issues, keeping aging balances low and office finances strong.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Responsible for entering thousands of dollars /receipts into Wells Fargo account, valuing thousands of dollars at conclusion of sale day.
Cashier
Hyvee
Peoria, IL
04.2018 - 05.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Performed over 300 transactions daily while closing drawer with 100% accuracy.
Golf Pro Shop Assistant
Metamora Fields Golf Club
Metamora, IL
05.2015 - 08.2018
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
- Promoted game of golf and specific golf course and maintained high level of professionalism and service.
- Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
- Adhered to company, club and department standards of operations, policies and procedures and contributed ideas for improvement.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Communicated with over 100 guests, while preparing driving range, stocking pro shop and cleaned and maintained facility.
Education
Bachelor of Arts - Communications
Albion College
Albion, MI05.2019
Skills
- Problem-Solving
- Active Listening
- Teamwork and Collaboration
- Dependable and Responsible
- Interpersonal Communication
- Analytical and Critical Thinking
- Team building
- Root Cause Analysis
- Performance Optimization
- Proficient in Microsoft Word, Excel etc,
- Cultural Awareness
- Self-Motivated
Family time, team building with co-workers, reading leadership books
I enjoy as much time with my family as opportunities allow. I found spending time with co-workers outside business hours greatly enhancing the family environment. I have been fortunate to receive many leadership books that have been read by my father, who is a vice president at a Fortune 500 company.
Timeline
Change of Circumstance
UWM
07.2020 - 11.2021
Assistant Office Manager
America's Auto Auction
06.2019 - 12.2019
Cashier
Hyvee
04.2018 - 05.2019
Golf Pro Shop Assistant
Metamora Fields Golf Club
05.2015 - 08.2018
Bachelor of Arts - Communications
Albion College
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