Gage Fontenot
Denton,TX
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 6 years of experience. Highly effective in complying with safety requirements. Broad skills in maintenance and bench builds. Enthusiastic and experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
TMDE Technician
U.S. Air Force Active Duty
06.2020 - 06.2022
- 5-level Journeyman
- Able to troubleshoot and diagnose malfunctioning equipment
- Performed maintenance and completed repairs on malfunctioning equipment to return them back to full functionality
- Ensured Laboratory was certified up to NIST Specifications
- Able to read and understand complex service manual's following SOP and be within quality control standards
- Able to work in a team to ensure any emergency situation is handled with efficiency and accuracy
- Able to work and operate with minimal supervision
- Maintained high customer relations and ensured customer to technician and vice versa information was clear and consistent
TMDE Technician
U.S. Air Force Active Duty
04.2017 - 06.2020
- 5-level Journeyman
- Able to troubleshoot and diagnose malfunctioning equipment
- Performed maintenance and completed repairs on malfunctioning equipment to return them back to full functionality
- Ensured Laboratory was certified up to NIST Specifications
- Able to read and understand complex service manual's following SOP and be within quality control standards
- Able to work in a team to ensure any emergency situation is handled with efficiency and accuracy
- Able to work and operate with minimal supervision
- Maintained high customer relations and ensured customer to technician and vice versa information was clear and consistent
TMDE Technician
U.S. Airforce
06.2016 - 04.2017
- 3-level apprentice
- Able to troubleshoot and diagnose malfunctioning equipment
- Ensured Laboratory was certified up to NIST Specifications
- Able to read and understand complex service manual's following SOP and be within quality control standards
- Able to work in a team to ensure any emergency situation is handled with efficiency and accuracy
- Able to work and operate with supervision
Education
Associate of Science - Mathematics
Alvin Community College
Alvin, TXBachelors in Computer Engineering -
University of North Texas
Denton, TXSkills
- Machinery adjustment and calibration
- Diagnostic testing and repair
- Capable teamwork and collaboration
- Deadline compliance
- SOP enforcement
- Information tracking
- Inventory oversight
- Customer rapport
- Customer service
- Workload management
- Complex Repairs
- Journey-level background
Languages
English
Native or Bilingual
Certification
- Prin of Electromagnetic Device
- Prin of Power Supplies
- Prin of AC Circuits
- Prin of DC CIrcuits
- Intro to Metrology
Timeline
TMDE Technician
U.S. Air Force Active Duty
06.2020 - 06.2022
TMDE Technician
U.S. Air Force Active Duty
04.2017 - 06.2020
TMDE Technician
U.S. Airforce
06.2016 - 04.2017
Associate of Science - Mathematics
Alvin Community College
Bachelors in Computer Engineering -
University of North Texas
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