Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gage Garner

Northpole,AK

Summary

I am a fast learning, dedicated, and driven worker with excellent problem solving skills and machinery/shop experience. I am well versed in safely driving company vehicles of any size, as well as transporting customers when needed. I work well with fellow coworkers and am comfortable with giving/receiving feedback. In addition, I have strong organizational skills and I take pride in my work.

Overview

4
4
years of professional experience

Work History

Vehicle Coordinator/Customer Service Representative

Alaska 4x4 Rentals / Delta Leasing
06.2021 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Cross-trained and provided backup support for organizational leadership.
  • Trained staff on operating procedures and company services.
  • Coordinated vehicle maintenance and deliveries.
  • Maintained lot during winter and summer including plowing with vehicles, snow blowing, shoveling, and removing foliage around lot.
  • Areas I was responsible for maintaining during winter months included the front customer entrance, the garage area, and the entirety of the lot.
  • My vehicle experience includes but is not limited to small busses, transit vans, and large trucks.
  • Responsible for managing employees and employee disputes, as well as processing requests such as time off and other shop inquiries.
  • Responsible for overseeing daily operations when upper management was unavailable.

General Shop Hand/Laborer

Seamless Steel
11.2020 - 04.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Performed general shopkeeping and cleaning tasks.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Operated large machinery such as 50-foot metal shears, metal coiling machines, and pallet jacks.
  • Most of my employment was spent doing snow removal throughout the lot, including customer and employee parking.
  • Tools used for snow/ice removal include but are not limited to Skid-steers, pickup with attached contractor plow, shovels, ice picks, and snow blowers.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Carried in items such as drywall, nails and wood to support job needs.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Followed verbal and written instructions to properly move and ship products.
  • Operated forklifts to relocate trailers and other machinery.
  • Performed maintenance on vehicles, trailers, and brakes when needed.

Customer Service Representative/Store Closer

Taco Bell
06.2019 - 10.2020
  • Handled daily cash flow and till.
  • Took care of customers in a timely but professional manner.
  • Expediting and making food when needed during dinner/closing hours.
  • Responsible for the nightly closing duties including sweeping, mopping, grill cleaning, dishes, product carryover, restocking, and sanitizing all areas of the store.
  • Assisted in unloading/stocking shelves and freezers on shipment days.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Education

No Degree - Electrical And Power Transmission Installation

Electrical Training Course

High School Diploma -

North Pole High School
North Pole, AK
05.2019

Skills

  • Product Organization
  • Managing Multiple Tasks
  • Computer Proficiency
  • Administrative and Office Support
  • Store Maintenance
  • Warehousing Functions
  • Conflict Mediation
  • Coordination

Accomplishments

  • Restored to working condition a 1994 Chevrolet Suburban.
  • Built and maintained three high-end computers.

Timeline

Vehicle Coordinator/Customer Service Representative

Alaska 4x4 Rentals / Delta Leasing
06.2021 - Current

General Shop Hand/Laborer

Seamless Steel
11.2020 - 04.2021

Customer Service Representative/Store Closer

Taco Bell
06.2019 - 10.2020

No Degree - Electrical And Power Transmission Installation

Electrical Training Course

High School Diploma -

North Pole High School

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Gage Garner