Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Gage Hayes

Newbury Park,CA

Summary

Dynamic and results-driven professional with extensive experience as a Healthcare Security Officer at Allied Universal. Proven expertise in de-escalation strategies and effective communication, ensuring safety in high-pressure environments. Recognized for outstanding performance and rapid adaptation, consistently enhancing team collaboration and emergency response planning. Committed to excellence in security operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Healthcare Security Officer

Allied Universal
Ventura, CA
12.2023 - Current
  • Ensured the safety and security of hospital staff, patients, and visitors across multiple departments, including emergency rooms, inpatient wards, and outpatient facilities while working 8-16-hour shifts.
  • Provided effective security solutions in emergency and crisis situations, working closely with hospital personnel to manage patient behavior, diffuse potentially violent situations, and assist medical teams in critical incidents.
  • Promoted to “Elite” security officer within one month due to outstanding performance, quick adaptation, and ability to manage high-pressure situations.

Reverse Logistics Expert

Target
Ventura, CA
07.2023 - 10.2023
  • Independently managed all inbound and outbound store deliveries while effectively communicating with 20+ vendors to ensure timely and accurate deliveries.
  • Organized all inbound items in their designated locations, overseeing the handling of environmentally sensitive items, and maintaining proper documentation and invoicing.
  • Created new methods to organize all daily invoices to ensure easily accessible documents from a 2-year span.
  • Established a template to accurately show all on hand vendor products in storage.

Physical Security Team Leader (Infantry)

2Bn.4 MarReg., U.S. Marine Corps
Oceanside, CA
11.2022 - 04.2023
  • Led a team of 10+ members in support of the 30+ cross-functional personnel of the 2nd Battalion, 4th Marine Regiment (2Bn.4 MarReg.) while overseeing daily operations.
  • Managed leadership, counseling, tactical movement, training, operations, logistics, and administrative tasks to ensure effective team performance and mission success.
  • Prepared for 6-month deployment, by improving cohesion, knowledge, and proficiency, via leading security members in 15+ 30-day Field operations over 6-months in 29 Palms, Yuma, and the Pacific Ocean.
  • Improved staff combat readiness, via weekly 60-minute cross-training sessions: First aid, Air support, Tactics, Hazardous material safety and weapons handling, using lecture, demonstration, and practical skills evaluations.

Diplomatic Security Agent

U.S. Marine Corps
01.2021 - 10.2022
  • Safeguarded and supervised a supporting staff of 200+ diplomatic, federal, military, and local personnel daily
  • Managed security operations, entry to building, communications, training, operations, logistics, compliance, and administration.

Diplomatic Security Agent

U.S. Marine Corps
, Kazakhstan
09.2019 - 02.2020
  • Ensured the security of 150+ diplomatic, federal, military, and local personnel while protecting Top Secret information through surveillance, tactical communication, weapons handling, and enforcement of security protocols during 8-12 shifts
  • Managed administrative duties, training exercises, weapons handling exercises, operations, logistics, and compliance while serving as the CBRN/Inventory Manager.

Delivery Driver

Jimmy John's Sandwiches
Ventura, CA
06.2017 - 07.2018
  • Completed 25–30 daily food deliveries to residences, offices, and businesses while also assisting with food preparation and service for 75–100+ customers during 6–8 hour shifts
  • Earned $250 in tips by providing prompt, courteous, and efficient food delivery service with a positive and professional demeanor.

Sales Associate

Zumies Clothing store
Ventura, CA
05.2016 - 12.2017
  • Assisted 200+ customers daily in selecting apparel by actively assessing their preferences, providing personalized recommendations, and enhancing brand awareness
  • Maintained store presentation, processed transactions, managed inventory, and contributed to increased sales through exceptional customer service and product knowledge
  • Achieved top sales earner during employment.

Education

High School Diploma -

Buena High School
Ventura, CA
06-2017

Some College (No Degree) -

American Military University
Online

Some College (No Degree) - Business

Ventura College
Ventura, CA

Skills

  • CPR and first aid certification
  • Medical equipment handling
  • Effective communication
  • Vital sign monitoring
  • Empathy and active listening
  • Attention to detail
  • De-escalation strategies
  • Writing and documentation
  • Problem solving
  • Teamwork and collaboration
  • CCTV monitoring
  • Emergency response planning
  • Threat assessment and management
  • Access control procedures
  • Team leadership skills
  • Patient interaction techniques

Certification

  • Emergency Medical Technician
  • CPR
  • Oleoresin Capsicum Certification

References

References available upon request.

Timeline

Healthcare Security Officer

Allied Universal
12.2023 - Current

Reverse Logistics Expert

Target
07.2023 - 10.2023

Physical Security Team Leader (Infantry)

2Bn.4 MarReg., U.S. Marine Corps
11.2022 - 04.2023

Diplomatic Security Agent

U.S. Marine Corps
01.2021 - 10.2022

Diplomatic Security Agent

U.S. Marine Corps
09.2019 - 02.2020

Delivery Driver

Jimmy John's Sandwiches
06.2017 - 07.2018

Sales Associate

Zumies Clothing store
05.2016 - 12.2017

High School Diploma -

Buena High School

Some College (No Degree) -

American Military University

Some College (No Degree) - Business

Ventura College

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