Skilled Journeyman Automotive Service Technician with a proven track record at Mike Anderson Chevy Merrillville, looking to grow with more advanced diagnostics, alongside a commitment to safety and continuous learning. Known for reducing repair turnaround times and elevating customer satisfaction through meticulous workmanship and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Journeyman Automotive Service Technician
Mike Anderson Chevy Merrillville
07.2021 - Current
Contributed to maintaining a safe work environment by vigilantly following all safety protocols and procedures during repairs and maintenance tasks.
Supported overall business goals through consistent delivery of top-quality work that contributed to a strong reputation for excellence within the community.
Reduced turnaround time for repairs with a strong focus on accuracy, quality workmanship, and adherence to manufacturer guidelines.
Demonstrated commitment to continued education in the field by pursuing relevant certifications, expanding expertise in various automotive systems.
Collaborated with service advisors to accurately communicate repair needs and estimates to customers.
Tire and Lube Express Technician
Grimmers Automotive Service
05.2020 - 10.2021
Performed regular maintenance checks on equipment, identifying issues and resolving them promptly.
Demonstrated adaptability by quickly learning new technologies utilized in automotive diagnostics.
Assisted in managing waste disposal protocols following proper guidelines set by local and federal regulations.
Streamlined processes for tire mounting and balancing, resulting in faster turnaround times for customers.
Maintained a clean work environment, promoting safety and efficiency in the service area.
Improved customer satisfaction by providing efficient tire and lube services, ensuring timely completion and attention to detail.
Education
Associate Degree in GMASEP - GM ASEP Program
Lak
Indianapolis, IN
09-2023
Skills
Engine repair
Brake systems
Advanced diagnostics
Suspension systems
Driveability diagnostics
Electrical systems
Maintenance inspections
HVAC systems
Electrical failure repairs
Inspecting vehicles
Accomplishments
Completed the GM ASEP Program
Currently ASE Master Tech Certified
Currently at 80% in Center of Learning Technician Pathway
Certification
ASE Certified Master Automobile Technician (ASE Master Tech) - National Institute for Automotive Service Excellence.
Timeline
Journeyman Automotive Service Technician
Mike Anderson Chevy Merrillville
07.2021 - Current
Tire and Lube Express Technician
Grimmers Automotive Service
05.2020 - 10.2021
ASE Certified Master Automobile Technician (ASE Master Tech) - National Institute for Automotive Service Excellence.
Associate Degree in GMASEP - GM ASEP Program
Lak
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