Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Manager
Mcdonalds
1635 E Main St Waukesha Wi
12.2019 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Assisted in organizing and overseeing assignments to drive operational excellence.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Cook
Little Caesars
115 W Sunset Dr, Waukesha, WI 53189
04.2021 - 08.2021
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Maintained food safety and sanitation standards.
Managed opening and closing shift kitchen tasks.
Adjusted recipes based on ingredient availability or customer request.
Measured, weighed and mixed appropriate ingredients according to recipe directions.
Crew Member
Tacobell
405 W Sunset Dr, Waukesha, WI 53189
01.2021 - 04.2021
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Trained new team members on procedures, customer service, and sales techniques.
Prepared products following restaurant, health, and safety standards and procedures.
Accurately operated cash register to process customer payments.
Kept kitchen, counter and dining areas cleaned and sanitized.