Savanna Conger
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Racetrac Gas Station
Winter Garden, FL
03.2022 - 08.2024
- Created reports on sales trends, inventory levels, and financial data.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assistant Store Manager
Hot Topic
Orlando, FL
08.2021 - 03.2023
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised cash handling processes to ensure accuracy of transactions.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Education
High School Diploma -
Lake Nona High School
Orlando, FL05.2023
Skills
- Operations Monitoring
- Regulatory Compliance
- Loss Prevention
- Guest Service
- Security Procedures Adherence
- Team Collaboration and Leadership
- Staff Supervision
- Verbal and Written Communication
- Positive Attitude
- Cash Sales Counts
Timeline
Assistant Store Manager
Racetrac Gas Station
03.2022 - 08.2024
Assistant Store Manager
Hot Topic
08.2021 - 03.2023
High School Diploma -
Lake Nona High School