Dynamic and results-oriented professional with a proven track record at Family Powersports Odessa, adept in troubleshooting and customer service. Excelled in reducing material waste and enhancing system performance, showcasing strong attention to detail and exceptional problem-solving skills. Demonstrated leadership by training technicians and fostering a positive work environment, significantly increasing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Technician
Family Powersports Odessa
01.2024 - 01.2025
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Optimized system performance thorough testing and analysis.
Assistant Manager
Valvoline Instant Oil
01.2021 - 04.2022
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Saw Operator
Cannonball Pipe Inspection
11.2020 - 01.2021
Reduced material waste with precise measurements and effective use of raw materials.
Adapted to varying project requirements by quickly learning new techniques and adjusting saw settings as needed.
Maintained an organized workspace through diligent cleaning practices, ensuring debris removal after each shift for optimal productivity.
Monitored and inspected sawing machine operations to detect any malfunctions.
Increased production efficiency by maintaining saw equipment and performing regular blade replacements.
Completed special cuts, grooves and bevels to produce desired looks.
Set up and powered saws to cut, slot, groove, miter and trim metallic and non-metallic workpieces according to specifications.
Achieved consistent product quality by adhering to standardized manufacturing processes during all phases of saw operation tasks.