Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Logistics Manager
Skero's Furniture
08.2020 - Current
Improved on-time delivery by optimizing transportation routes and scheduling.
Reduced warehouse storage costs with effective space utilization strategies.
Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
Coordinated driver dispatch to accomplish daily delivery requirements.
Coordinated dispatching up to five drivers to accomplish daily delivery requirements.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Organized records of vehicles, schedules and completed orders.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Lead Delivery Driver
Skero's Furniture
10.2017 - Current
Enhanced delivery efficiency by optimizing routes and implementing time-management strategies.
Reduced customer complaints by maintaining open communication and providing timely updates on delivery statuses.
Maintained vehicle safety and performance, coordinating regular maintenance checks and repairs as needed.
Achieved high customer satisfaction ratings by consistently meeting or exceeding delivery expectations.
Mentored new drivers, providing comprehensive training on company procedures and best practices.
Coordinated closely with warehouse staff to ensure accurate order fulfillment and timely dispatch of deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Completed on-time deliveries by choosing best and most efficient routes.
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Interpreted maps and followed written and verbal directions.
Verified daily deliveries against shipping instructions before delivering to customers.
Drove company truck for local and intra-state pick-ups and deliveries.
Lead Helper
Skero's Furniture
09.2015 - Current
Developed strong working relationships with cross-functional teams, fostering collaboration and seamless project execution.
Managed multiple projects simultaneously, prioritizing tasks to meet deadlines consistently.
Provided exceptional customer service when interacting with clients, addressing inquiries promptly while maintaining professionalism at all times.
Director of Amazon Accounts at eSolutions Furniture (Bush Furniture / Bestar Furniture)Director of Amazon Accounts at eSolutions Furniture (Bush Furniture / Bestar Furniture)