Gage A Estes
Keizer
Summary
Results-driven department manager with a strong focus on customer satisfaction and compliance in the firearms industry. Skilled in resolving customer complaints and maintaining inventory accuracy, contributing to a positive shopping experience and safe environment.
Overview
4
4
years of professional experience
Work History
Sporting Goods Department Manager
Bi-Mart
Keizer
06.2022 - Current
- Assisted customers with product selections and inquiries effectively.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Ensured the accuracy and security of confidential documents and paperwork.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained safe handling of firearms at all times, while still maintaining a positive environment for customers and employees.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to the sale of firearms.
Sandwich Artist
Subway
Keizer
09.2021 - 02.2022
- Greeted customers and provided product knowledge.
- Provided excellent customer service by addressing inquiries promptly and professionally.
Education
High School Diploma -
McNary High School
Keizer, OR06-2021
Skills
- Customer service
- Product knowledge
- Firearm compliance
- Inventory management
- Safety procedures
- Customer relationship management
- Positive attitude
Timeline
Sporting Goods Department Manager
Bi-Mart
06.2022 - Current
Sandwich Artist
Subway
09.2021 - 02.2022
High School Diploma -
McNary High School