Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
6
6
years of professional experience
Work History
Delivery Driver
DoorDash
West Lafayette, IN
03.2023 - Current
Transported and safely delivered items to prevent damage or loss.
Navigated routes with relevant map programs and GPS systems.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Obeyed traffic laws and follow established traffic and transportation procedures.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Utilized street maps to plan and determine most efficient routes.
Notified customers of delays to decrease calls to support.
Inspected vehicle and maintained gas, oil and water levels.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Contacted customers prior to delivery to coordinate delivery times.
Inspected vehicles' condition, supplies and equipment before and after trips
Determined optimal routes based on GPS application information and knowledge of local routes.
Assistant Paralegal
Van Kampen Law
Charlotte, NC
05.2022 - Current
Drafted various court documents, invoices and enclosures at attorneys' request.
Participated in client interviews, observed questioning process and documented information.
Organized exhibits for trial by preparing materials and supporting documentation.
Responded to client calls and inquiries to deliver applicable information.
Organized client calendars, prepared mailings and handled high call volumes.
Reviewed and summarized depositions, transcripts, and other legal documents for attorney review.
Organized legal documents in company filing systems and databases.
Maintained calendars for upcoming court dates or deadlines related to cases.
Assisted in drafting and reviewing legal correspondence, including letters, emails, and faxes.
Proofread documents prior to filing them with courts or submitting them to opposing counsels.
Provided administrative support such as answering phones or scheduling appointments.
Food and Beverage Attendant
Phi Gamma Delta Fraternity
West Lafayette, IN
08.2023 - 05.2024
Ensured that all food items were properly labeled and stored according to safety regulations.
Monitored food quality and presentation before serving to guests.
Set tables for upcoming meals by following food service guidelines.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Maintained clean and orderly appearance throughout kitchen and dining area.
Greeted guests with friendliness and professionalism.
Replenished stocking stations with utensils, condiments and napkins.
Monitored inventory levels of food items and communicated needs for restocking to management team.
Stocked customer service stations with paper products or beverage preparation items.
Removed trays and stacked dishes for return to kitchen after finished meals.
Worked in close collaboration with team members to ensure customers received high-quality service.
Performed opening and closing duties, including cleaning and preparing the venue for the next day.
Deli Clerk
Publix
Waxhaw, NC
10.2020 - 06.2021
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Sliced meats and cheeses and weighed deli items for customers.
Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
Responded to customer questions regarding product availability.
Updated food displays, cases and other customer-facing areas to increase sales of special items.
Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
Organized ingredients and restocked supplies to prepare for busy periods.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Provided customers with fresh product and correct portion size to minimize shrink.
Informed customers of deli specials to increase profits.
Followed recipes and customer requests to prepare meals.
Checked signage and pricing to verify accurate displays on counters and in cases.
Offered samples to promote and upsell specials.
Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
Maintained safe food handling practices to prevent germ spread.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Scrubbed and polished counters to remove debris and food.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Directed patrons to restrooms and other amenities within facility.
Cashier
Harris Teeter
Waxhaw, NC
11.2018 - 04.2019
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Delivered a high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions, and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
Answered product questions with up-to-date knowledge of sales and store promotions.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Helped with purchases and signed customers up for rewards program.
Discounted purchases by scanning and redeeming coupons.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Verified customer age requirement for alcohol or tobacco purchases.
Used suggestive selling techniques to promote add-on sales.