Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gaige Van Kampen

Waxhaw,NC

Summary

  • Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
  • Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
  • Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

6
6
years of professional experience

Work History

Delivery Driver

DoorDash
West Lafayette, IN
03.2023 - Current
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Utilized street maps to plan and determine most efficient routes.
  • Notified customers of delays to decrease calls to support.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Determined optimal routes based on GPS application information and knowledge of local routes.

Assistant Paralegal

Van Kampen Law
Charlotte, NC
05.2022 - Current
  • Drafted various court documents, invoices and enclosures at attorneys' request.
  • Participated in client interviews, observed questioning process and documented information.
  • Organized exhibits for trial by preparing materials and supporting documentation.
  • Responded to client calls and inquiries to deliver applicable information.
  • Organized client calendars, prepared mailings and handled high call volumes.
  • Reviewed and summarized depositions, transcripts, and other legal documents for attorney review.
  • Organized legal documents in company filing systems and databases.
  • Maintained calendars for upcoming court dates or deadlines related to cases.
  • Assisted in drafting and reviewing legal correspondence, including letters, emails, and faxes.
  • Proofread documents prior to filing them with courts or submitting them to opposing counsels.
  • Provided administrative support such as answering phones or scheduling appointments.

Food and Beverage Attendant

Phi Gamma Delta Fraternity
West Lafayette, IN
08.2023 - 05.2024
  • Ensured that all food items were properly labeled and stored according to safety regulations.
  • Monitored food quality and presentation before serving to guests.
  • Set tables for upcoming meals by following food service guidelines.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Greeted guests with friendliness and professionalism.
  • Replenished stocking stations with utensils, condiments and napkins.
  • Monitored inventory levels of food items and communicated needs for restocking to management team.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Performed opening and closing duties, including cleaning and preparing the venue for the next day.

Deli Clerk

Publix
Waxhaw, NC
10.2020 - 06.2021
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Responded to customer questions regarding product availability.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Provided customers with fresh product and correct portion size to minimize shrink.
  • Informed customers of deli specials to increase profits.
  • Followed recipes and customer requests to prepare meals.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Offered samples to promote and upsell specials.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Maintained safe food handling practices to prevent germ spread.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Scrubbed and polished counters to remove debris and food.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Directed patrons to restrooms and other amenities within facility.

Cashier

Harris Teeter
Waxhaw, NC
11.2018 - 04.2019
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered a high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Used suggestive selling techniques to promote add-on sales.

Education

Bachelor of Arts - Professional Writing

Purdue University
West Lafayette, IN
05.2025

High School Diploma -

Cuthbertson High School
Waxhaw, NC
06.2021

Skills

Legal Skills:

  • Employment Law Familiarity
  • Call Response and Transfer
  • Verbal and Written Communication
  • Correspondence and Legal Forms Drafting
  • Legal Terminology
  • Database Searching
  • Document Management
  • Summary Writing
  • Relationship Building
  • Critical Thinking
  • Conflict Resolution
  • Information Confidentiality
  • Legal Research and Writing
  • Risk Management
  • Project Management

Office Skills:

  • MS Office Proficient
  • Complex Problem Solving
  • Cash Handling
  • Detail-Oriented
  • Problem-Solving
  • Employee Training
  • Reliable and Responsible
  • People Skills
  • Good Work Ethic
  • Active Listening
  • Friendly, Positive Attitude
  • Decision Making

Customer Service Skills:

  • Customer Assistance
  • Complaint Resolution
  • Problem Solving
  • Cooperative Attitude
  • Customer Relations

Inventory and Stocking Skills:

  • Inventory Stocking
  • Inventory Checks
  • Inventory Counts
  • Quality Inspections
  • Loss Prevention

Food Service Skills:

  • Safe Food Handling
  • Daily Food Preparation
  • Food Packaging and Labeling
  • Sanitation and Safety Standards
  • Food and Beverage Service
  • Weights and Measurements
  • Cleaning and Sanitizing
  • Loading and Unloading
  • Workstation Setup and Breakdown
  • Ingredient and Food Preparation
  • Managing Orders and Deliveries
  • Employee Training and Supervision
  • PPE Compliance

Retail Skills:

  • Product Scanning
  • Cash Register Operations
  • Credit and Cash Transactions
  • ID Verification
  • Displays and Showcases
  • Product Recommendations
  • Product Promotion
  • Feedback Acceptance
  • Honest and Ethical
  • Work Task Prioritization
  • Product Location
  • Cash Register Operation

Video Skills:

  • Camera operation
  • Location scouting
  • Adobe Premiere expertise
  • Film and video production
  • Interview experience

Timeline

Food and Beverage Attendant

Phi Gamma Delta Fraternity
08.2023 - 05.2024

Delivery Driver

DoorDash
03.2023 - Current

Assistant Paralegal

Van Kampen Law
05.2022 - Current

Deli Clerk

Publix
10.2020 - 06.2021

Cashier

Harris Teeter
11.2018 - 04.2019

Bachelor of Arts - Professional Writing

Purdue University

High School Diploma -

Cuthbertson High School
Gaige Van Kampen