Gail Armstrong

Identified properties along project limits and acquired tax card information.

Documented property owner data in Realty Management System (RMS).

Generated letters and Property Owner Reports (PORs) for distribution to property owners.

Conducted research on plans and existing data along project limits.

Organized digital and hard copy files for easy access.

Assisted with drawing baselines in Microstation as time permitted.

Proofread and edited Notice of Takings documents when available.

TEDOCS all documents for archival purposes.

Documented and distributed citizen concerns to relevant departments for timely responses.

Reviewed and processed Driveway/Entrance, Utility Location, and Highway Opening Permit Applications through permit management system.

Scanned approved permits into document management system for efficient record-keeping.

Recorded and filed accident reports to maintain accurate incident documentation.

Performed various office duties, including answering phones, greeting visitors, and managing mail distribution.

Ordered supplies and logged timesheets to support office operations efficiently.

Maintained organized filing systems for easy retrieval of documents and information.

Facilitated communication by distributing information among staff and stakeholders.

Served as primary point of contact for all David’s Bridal customers.

Responded to customer inquiries regarding appointment scheduling, product availability, and order status.

Managed return/exchange policies, vendor programs, and in-store credit card applications.

Registered customers in corporate database and assigned appropriate style consultants.

Facilitated efficient and friendly checkout experiences while ensuring cash register balance.

Followed up with customers on shopping experiences, special orders, layaways, and completed orders.

Prepared subdivision design plans and engineering reports for regulatory authority submission.

Specialized in residential subdivision design, including lot and roadway layout.

Conducted horizontal and vertical road design, utility layout, and hydrological computations.

Reviewed subdivision plans submitted to Planning Board for compliance with local regulations.

Managed drafters and entry-level engineers on collaborative projects.

Collaborated with surveyors, architects, and wetland protection specialists to achieve project goals.

Utilized AutoCAD drafting software and 3-D modeling for design accuracy.

Employed HEC-1 Watershed Hydrology software for detailed hydrological analysis.