Gail Craine
Fort Myers,FL
Summary
Dynamic and detail-oriented Registered Certified Pharmacy Technician at Lee Health System, skilled in medication error prevention and patient confidentiality. Enhanced patient satisfaction through exceptional service and effective communication. Proven ability to collaborate with teams and maintain HIPAA compliance while managing inventory and processing prescriptions accurately. Committed to continuous education and professional growth.
Overview
10
10
years of professional experience
Work History
Registered Certified Pharmacy Technician
Lee Health System
08.2015 - 05.2020
- Processed and dispensed medications to patients following strict safety protocols.
- Utilized pharmacy management software for prescription processing and patient record maintenance.
- Assisted pharmacists in managing inventory levels and maintaining accurate stock records.
- Educated patients on medication usage, side effects, and interactions to enhance adherence.
- Improved patient satisfaction through exceptional customer service during prescription drop-off and pick-up transactions.
- Achieved certification as a Registered Pharmacy Technician through rigorous training and examination processes.
- Upheld strict confidentiality standards by safeguarding sensitive patient information in accordance with HIPAA regulations.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Merchandiser
KeHE
03.2010 - 01.2020
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Reduced stock shortages and maintained optimal inventory levels by closely monitoring sell-through rates and adjusting orders accordingly.
Education
High School Diploma -
Brecksville High School
Brecksville, OHSkills
- Problem-solving skills
- Team collaboration
- HIPAA compliance
- Patient confidentiality
- Medication error prevention
- Continuing education
Timeline
Registered Certified Pharmacy Technician
Lee Health System
08.2015 - 05.2020
Merchandiser
KeHE
03.2010 - 01.2020
High School Diploma -
Brecksville High School