Gail Denny
Brooksville,FL
Summary
CAM with 20 years experience in all phases of Community Association and Commercial Property Management, 19 years in the same community. 30 years of business and management experience. Extensive background in landscape and maintenance of commercial, condominium and homeowner association properties.
Overview
23
23
years of professional experience
Work History
Community Association Manager
Pine Ridge Estates
01.2006 - Current
- Manage association of over 5,000 lots spanning 1-10 acres and approximately 3,700 homes.
- Reports to Board of Directors
- Attends all board meetings, including committees, preparies agendas and coordinating schedules, Dropbox and members portal posting
- Writes and updates policy and procedures
- Staff hiring with training in customer service and office procedures
- On site manager maintaining daily operations with a team of seven staff members
- Conducts team motivation initiatives and safety training
- Trusted with over one million dollars worth of property owner's association assets
- Prepares annual budget, and assists in annual audit
- Reviews and processes payroll
- Assists with essential part of accounts receivable collection
- Reviews and executes estoppels
- Procures requests for proposal from vendors
- Coordinates vendors, and professionals in insurance and legal fields
- Intervenes in community violations until resolution
- Facilitates project planning and maintenance including equestrian center, trails and amenities
- Initiate and coordinate community event planning and annual volunteer appreciation activities
- Communicates with Citrus County officials on matters affecting the community while conveying resident's concerns
- Achievements:
- Increased revenues by quickly moving delinquent accounts to attorney collection
- Restructured staff compensation to merit bonuses from automatic annual raises, thus realizing a cost saving to the association
- Decreased liability and improved project turnaround times by use of efficient vendors
- Developed emergency procedures and a Hurricane Preparedness Guide
- Helped create and maintains community website
Vice President, Operations
East Coast Property Management, Inc.
10.2002 - 11.2005
- Creator, co-owner of company
- Property management, with LCAM assistance, of homeowner's and condominium portfolio
- Prepared and conducted client presentations
- Contract negotiation and implementation on properties managed
- Sales calls
- Trained staff
- Prepared budgets, payroll, and accounts payable
- Monitored accounts receivable
- Intercede in violations to resolution
- Hands on landscaping
- Interact with business professionals for the communities served
- Achievements:
- Developed company from a single introductory letter, gaining several accounts within first year
- Grew company to over a half a million dollars with solid clients by second year
- Business sold for a profit
Education
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Community Association Institute
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Community Association Institute
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Gold Coast School of Real Estate
Sunrise, FLundefined
Broward Community College
Davie, FLSkills
- TOPS
- Quickbooks PRO
- Microsoft Excel
- Outlook and Publisher for business
- Microsoft Word
- Power Point
- Notary Public
- Large Scale Management
- Team Building & Retention
- Budgeting & Inventory Control
- Dispute & Resolution Processes
- Accounting: Receivables & Payables
- Project Planning
- Policy & Procedure Development
- Website Development
Affiliations
- Gold Coast Chapter CAI
- Member
Timeline
Community Association Manager
Pine Ridge Estates
01.2006 - Current
Vice President, Operations
East Coast Property Management, Inc.
10.2002 - 11.2005
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Community Association Institute
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Community Association Institute
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Gold Coast School of Real Estate
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Broward Community College
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