Gail D. Taylor
Summary
A seasoned professional with a strong track record of working effectively with diverse populations, bringing expertise in administration, human services, and counseling. Actively contributes to treatment planning as a collaborative member of the treatment team. Leads and co-leads educational and therapeutic groups, facilitating productive sessions. Ensures comprehensive written documentation of treatment progress from admission through discharge, in strict adherence to program standards. Oversees assessment needs and referrals, ensuring they are addressed before client termination. Monitors data to assess the program's effectiveness and efficiency, actively driving continuous improvements in service quality. Possesses a solid understanding of behavioral health and substance abuse programs and systems. Provides counseling and crisis stabilization, applying knowledge of DSM-V for accurate classification and diagnosis. Demonstrates a strong ability to maintain a therapeutic and rehabilitative environment, with the capacity to work both autonomously and collaboratively within a team setting.
Overview
25
25
years of professional experience
1
1
year of post-secondary education
Work History
Program/Care Manager
Samaritan Inns
Washington, DC
01.2024 - Current
Patent Legal Secretary and Back-up HR Trainer
Finnegan, Henderson, Farabow, Garrett & Dunner, LLP
Washington, DC
01.2000 - 01.2020
MA Crisis Counselor (Part-time)
Safe Journey House Crisis Center
Hyattsville, MD
01.2012 - 01.2013
Mental Health Counselor Intern
DC Department of Mental Health (DMH)
Washington, DC
01.2011 - 01.2012
Co-Occurring Group Intern
Washington Adventist Hospital
Takoma Park, MD
01.2011 - 01.2012
Education
No Degree - Certified Peer Specialist
Department of Behavioral Health
04.2024 - 06.2025
Group Psychotherapy - undefined
Washington School of Psychiatry
01.2015
Masters - Counseling Psychology
Washington Adventist University
01.2014
Bachelors - Business Management/Psychology
University of Phoenix
01.2011
Skills
- Conduct life skills and activity groups
- Assess and counsel clients in crisis
- Assist clients in treatment and care planning
- Proficient with Microsoft Office Suite
- Certified DC Notary Public
- First Aid and CPR
- Educate clients on accessing community resources
- Possess strong work ethic and integrity
- Assist clients with continue care planning
- Persistence in overcoming difficult situations
- Maintains confidentiality with discretion
- Tracks client progress and monitor recovery
- Strong project management skills
- Leadership and organization skills
- Organizational skills
- Building partnerships
- Managing contracts and agreements
- Work proactively with little supervision
- Identifying barriers to successful program execution
- Flexible and adaptive
- Ability to write reports and progress notes
- Motivate clients
- Excellent written communication skills
- Excellent oral communication skills
- Professional demeanor
- Interview and recommend support personnel
- Conduct surveys
- Strong technical qualifications
- Strategic planning
- Ability to write training manuals
- Train personnel on policies and procedures
- Outstanding performance and dependability
- Ability to effectively present information
- Oversee budgets
- Oversee patient records
Care planning
Program management
HIPAA guidelines
Decision-making
Training and mentoring
Affiliations
- Member of American Counseling Association
- Member of The Washington School of Psychiatry
- Member of the International Psi Chi Psychology Honor Society
- Member of the Alpha Chi National College Honor Society
Employment Capabilities
- Conduct life skills and activity groups
- Conduct extensive research
- Assess and counsel clients in crisis
- Assist clients in treatment planning
- Attends treatment/crisis team meetings
- Proficient with Microsoft Office Suite
- Certified D.C. Notary Public
- First Aid and CPR
- Educate and teach clients how to access and utilize community resources
- Possess strong work ethic and integrity
- Assist clients with continue care planning
- Persistence in overcoming difficult situations
- Maintains confidentiality with discretion
- Tracks client progress and monitor recovery
- Provide support to enrolled clients in programs
- Develop personalized care plans
- Communicate with clients to provide support and ensure well-being
Areas Of Expertise
Coordinate care by helping clients navigate the healthcare system and access services., Strong project management, leadership, and organizational skills., Building partnerships with various industry collaborators and leaders., Managing contracts and agreements with clients to ensure all requirements are fulfilled., Work proactively with little supervision., Identifying any barriers to successful program execution and escalating as appropriate., Flexible and adaptive to a frequently changing environment., Ability to write reports and progress notes, which results in greater follow-through., Motivate clients by empowering them to set realistic goals and outline steps for implementation., Highly confidential positions requiring excellent written and oral communication skills resulting in the establishment of the client’s trust., Professional demeanor with high integrity and compassion which enables clients to connect and trust., Interview, recommend, and assist in hiring support personnel., Conduct surveys among clients to improve client relations and professionalism., Strong technical and business qualifications with an impressive track record of strategic planning., Ability to write training manuals and train personnel on policies and procedures., Proven record of outstanding performance and dependability with increasing responsibility., Ability to effectively present information and respond to questions from superiors, clients, and the public., Oversee budgets and patient records.
Internships And Volunteer Positions
- Mental Health Counselor Intern, DC Department of Mental Health (DMH), Washington, DC, 2011-01-01, 2012-01-01
- Co-Occurring Group Intern, Washington Adventist Hospital, Takoma Park, MD, 2011-01-01, 2012-01-01
- Counseling Intern, Catholic Charities of Washington, DC, Washington, DC, 2010-01-01, 2011-01-01
- Advocate/Counselor, Community Advocates for Family and Youth, Upper Marlboro, MD, 2009-01-01, 2010-01-01
Timeline
No Degree - Certified Peer Specialist
Department of Behavioral Health
04.2024 - 06.2025
Program/Care Manager
Samaritan Inns
01.2024 - Current
MA Crisis Counselor (Part-time)
Safe Journey House Crisis Center
01.2012 - 01.2013
Mental Health Counselor Intern
DC Department of Mental Health (DMH)
01.2011 - 01.2012
Co-Occurring Group Intern
Washington Adventist Hospital
01.2011 - 01.2012
Patent Legal Secretary and Back-up HR Trainer
Finnegan, Henderson, Farabow, Garrett & Dunner, LLP
01.2000 - 01.2020
Group Psychotherapy - undefined
Washington School of Psychiatry
Masters - Counseling Psychology
Washington Adventist University
Bachelors - Business Management/Psychology
University of Phoenix
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