Gail Dufrane
Salem,OR
Summary
Seasoned Senior Area Financial Manager with extensive experience in the Long-Term care industry, specializing in billing, financial operations, budget oversight, and strategic planning. Expert in managing the financial components of Electronic Health Record (EHR) systems, driving operational efficiencies, and aligning fiscal strategies with organizational goals. Known for meticulous attention to detail, team leadership, and delivering actionable insights to improve profitability and compliance.
Overview
10
10
years of professional experience
Work History
Senior Area Finance Manager
Avamere
Wilsonville, OR
04.2020 - Current
- Oversee financial operations across multiple long-term care facilities, ensuring accuracy and compliance with regulatory standards.
- Manage financial components of the Electronic Health Record (EHR) system, including billing workflows, reimbursement processes, and reporting tools.
- Collaborate with cross-functional teams to streamline data entry and reporting functions, reducing errors, and improving efficiency.
- Develop and monitor annual budgets, providing detailed variance analyses, and actionable recommendations.
- Lead revenue cycle management initiatives, optimizing collections, and minimizing bad debt.
- Deliver financial training to staff, enhancing their understanding of key processes and EGR functionalities.
Area Finance Manager
Avamere
Wilsonville, OR
04.2018 - 04.2020
- Directed financial operations, including accounts payable, receivable, and payroll functions, for a portfolio of skilled nursing and long-term care facilities.
- Partnered with IT teams to implement new EGR financial modules, ensuring seamless integration with existing systems.
- Conducted monthly financial reviews with facility administrators, identifying opportunities to improve margins, and control costs.
- Ensured compliance with Medicare/Medicaid regulations, minimizing audit risks and penalties.
- Led the transition to a new EHR system, including data migration, staff training, and process re-engineering.
Central Collections
Avamere
Wilsonville, OR
02.2015 - 04.2018
- Analyze patient accounts for accuracy and completeness of documentation and billing information.
- Reviewed claims, rejections, and denials to determine the appropriate action needed for resolution.
- Communicated with insurance representatives to complete claims processing, or resolve problem claims.
- Resolve discrepancies between charges billed and payments received from insurance companies, or other third-party payers.
- Completed all MSP billing for 34 filled nursing facilities.
Education
Business Administration
Chemeketa Community College
Salem, ORSkills
- Proficient in EHR systems
- Proficient in Microsoft Office
- Strong analytical skills
- HIPAA regulations
- Insurance billing
- Data visualization platforms
- Medical terminology
References
References available upon request.
Timeline
Senior Area Finance Manager
Avamere
04.2020 - Current
Area Finance Manager
Avamere
04.2018 - 04.2020
Central Collections
Avamere
02.2015 - 04.2018
Business Administration
Chemeketa Community College
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