Gail Elwick
Vinton,IA
Summary
Customer-focused professional with proven experience in enhancing customer satisfaction and maintaining high standards in fast-paced retail and security environments. Skilled in effective communication and conflict resolution, dedicated to fostering positive team relationships. Seeking opportunities to leverage these skills in a challenging role.
Overview
6
6
years of professional experience
Work History
Security, General Worker
University of Northern Iowa Athletics Department
Cedar Falls, IA
09.2024 - Current
- Patrolled facilities and served as general security presence and visible deterrent to crime and rule infractions.
- Ensured compliance with company policies regarding security and data protection within the alternate setting.
- Engaged in physical labor including bending, stooping, lifting, carrying heavy loads, and standing for long periods of time.
- Performed physical labor such as lifting, carrying, pushing and pulling heavy objects.
Clerk
Fareway
Vinton, Iowa
06.2021 - 08.2024
- Performed variety of tasks to enhance customer shopping experience.
- Developed customer relationships by providing excellent customer service.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Practiced sanitation procedures by maintaining clean and neat work area.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Worked effectively in team environments to make the workplace more productive.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Corn Detasseler
Pioneer
Dysart, IA
07.2020 - 08.2020
Corn Detasseler
Pioneer
Dysart, IA
07.2019 - 08.2019
Education
Associate of Arts - Psychology
University of Northern Iowa
Cedar Falls, IA05-2026
Associate of Arts - Psychology
Kirkwood Community College
Cedar Rapids, IA05-2024
High School Diploma -
Vinton Shellsburg Community School District
Vinton, IA05-2022
Skills
- Customer service
- Effective communication
- Critical thinking
- Problem-solving skills
- Team collaboration
- Conflict resolution
- Time management
Accomplishments
- Phi Theta Kappa Honor Society Member
- Pi Gamma Mu Honor Society Member
- Psi Chi Honor Society Member
- Dean's List: Fall 2022, Spring 2023, Fall 2023, Spring 2024, Fall 2024
References
References available upon request.
Timeline
Security, General Worker
University of Northern Iowa Athletics Department
09.2024 - Current
Clerk
Fareway
06.2021 - 08.2024
Corn Detasseler
Pioneer
07.2020 - 08.2020
Corn Detasseler
Pioneer
07.2019 - 08.2019
Associate of Arts - Psychology
University of Northern Iowa
Associate of Arts - Psychology
Kirkwood Community College
High School Diploma -
Vinton Shellsburg Community School District
Similar Profiles
Tyler MeyersTyler Meyers
Freelance Photographer at University of Northern Iowa athleticsFreelance Photographer at University of Northern Iowa athletics
Sierra RossSierra Ross
Resident Assistant at University of Northern Iowa, University of IowaResident Assistant at University of Northern Iowa, University of Iowa
Michael FletcherMichael Fletcher
Creative Video Associate at Iowa State University AthleticsCreative Video Associate at Iowa State University Athletics
Zadie DagueZadie Dague
Paraprofessional at Vinton Shellsburg Community SchoolsParaprofessional at Vinton Shellsburg Community Schools
George WoodGeorge Wood
General Manager of Operations at Bauer Built Tire & ServiceGeneral Manager of Operations at Bauer Built Tire & Service