Gail Feldman
Southampton,PA
Summary
Experienced Quality Assurance Engineer with background writing manual test cases, test plans, test summaries, estimates.
Detail-oriented team player with strong organizational skills. Able to handle multiple projects simultaneously with a high degree of accuracy to
correct problems in advance of releases. Experienced in software development processes and optimal testing strategies. Open and clear communicator with good multitasking skills, organized nature and strong attention to detail.
Overview
27
27
years of professional experience
Work History
Senior Quality Assurance Engineer
Pershing - The Bank Of Newyork Mellon
2006.08 - 2023.11
- QA Lead on multiple projects: New Account Opening, Workflow, Proposal, Billing, Account Maintenance, Models
- Experienced in all facets of the Software Development Life Cycle (SDLC)
- Interpreted product plans and functional requirement specifications for the development of QA Estimates, QA Test Strategies, QA Test checklists, QA Test Summaries, QA Release Notes
- Responsible for Regression Test, Smoke Test, Functional Test, End to End test in multiple test environments
- Provided QA support during production releases
- Involved in Peer Review and walk through processes
- Created test cases and test scripts to maintain cohesive team approach to product development.
- Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
- Enhanced customer satisfaction by promptly addressing issues identified during user acceptance testing
- Supported Disaster Recovery testing efforts
- Received multiple team and individual awards for outstanding performance
- Conducted root cause analyses on critical defects, recommending improvements to prevent future occurrences
- Spearheaded the adoption of Agile methodologies within the QA team, promoting collaboration, adaptability, and rapid delivery of high-quality software
- Mentored junior team members in QA methodologies, tools usage, and effective communication skills for better collaboration with developers
- Trained and guided offshore team members in quality assurance standards, policies and procedures.
- Developed strong working relationships with stakeholders to set realistic expectations regarding product deliverables and timelines
Quality Assurance Analyst
Iron Mountain
2006.03 - 2006.08
- As the QA Software Tester was responsible for Record Center Web Based applications
- Created Test Plans, Test Scripts, QA Project Schedules, Test Summaries
- Responsible for Production Support Issues on a daily basis
- Participated in creating new regression test scripts and testing processes to improve product quality
Quality Assurance Analyst
McKesson
2000.09 - 2006.03
- Responsible for software quality assurance activities to support Health Care Code Auditing software in multiple environments
- Developed, modified and executed Test scripts, Test Plans, Project Schedules, Estimates, Test Summaries, QA Release Notes
- Led Bug Committee project to track, analyze and test production defects on multiple products. Ran meetings, compiled reports and metrics
Quality Assurance Analyst
Dynamic Technology Group
1998.10 - 2000.09
- Responsible for testing, tracking and documenting defects and enhancements
- Ran, updated Bug Tracking report daily
- Alerted development team and database designers of problems with internal application by running daily smoke tests, regression tests
Implementation Coordinator
Nova Care
1996.10 - 1998.09
- Responsible for investigating, troubleshooting and resolving customer issues as a second level Implementation Coordinator
- Involved in researching, testing, analyzing the cause of the reported problems working closely with development team
- Interacted directly with users to provide updates, analysis and root causes
Education
Certified Classes - Certified in Software Development of Life Cycle
Pershing Bank of NY Mellon
King Of Prussia, PACompleted CMM Level 2 Certification -
McKesson
King Of Prussia, PA2004
Oracle Application Programming - Certified in Software Testing
Info Source School of Information Technology
Southampton, PA1997
Skills
- Microsoft Project, Excel, Outlook, Teams, Solaris, Power Builder, Power Scripts, MS SQL Server, Visual Source Safe, Citrix, UNIX Shell Scripting, Oracle, C-Programming, DOS/VSE, CICS, IMS, Test Director, Lotus Notes, HP Testing Applications, JIRA, PPM, Quality Center defect tracking tool, Mozilla, Sametime, Google Chrome, Firefox, IE, FTP, PVCS Tracker
Timeline
Senior Quality Assurance Engineer
Pershing - The Bank Of Newyork Mellon
2006.08 - 2023.11
Quality Assurance Analyst
Iron Mountain
2006.03 - 2006.08
Quality Assurance Analyst
McKesson
2000.09 - 2006.03
Quality Assurance Analyst
Dynamic Technology Group
1998.10 - 2000.09
Implementation Coordinator
Nova Care
1996.10 - 1998.09
Certified Classes - Certified in Software Development of Life Cycle
Pershing Bank of NY Mellon
Completed CMM Level 2 Certification -
McKesson
Oracle Application Programming - Certified in Software Testing
Info Source School of Information Technology
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