Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gail Gillett

Bronx,NY

Summary

Dedicated Human Service worker with strong interpersonal skills, excellent time management and problem-solving abilities; seeking an opportunity to utilize my experience, education and skills to make positive contributions with an established agency providing care and services to children and families.

Overview

23
23
years of professional experience

Work History

Office Coordinator

Memorial Sloan KETTRING hOSPITAL
05.2022 - Current
  • Answered assigned phone lines promptly and professionally, direct calls appropriately, and prioritize effectively
  • Organized and maintain shared email inbox for the clinical teams, ensuring timely responses and clear communication
  • Coordinated appointments, tests, consultations, treatments, and surgeries according to medical urgency, providing clear instructions to patients
  • Prepared various documents including memos, correspondence, reports, and presentations, adhering to mandated formats and readability standards
  • Managed authorizations and reimbursements for physician travel and meetings, maintaining licensures and memberships for attending physicians.

Case Planner

Graham Windham
11.2020 - Current
  • Responsible for entering documented visits with clients on my case load
  • Refer clients to services that will apply to their needs and goals
  • Make virtual visits via zoom
  • Participate in trainings and meeting to best serve the children and their families.

Milieu Counselor

Jewish Board
11.2018 - 11.2019

Responsible for day to day care of the clients on the caseload

  • Secure and refer needed resources
  • Create and implement treatment plans
  • Served as client advocate
  • Participate in training, supervision, and meetings
  • Assisting clients in receiving services by telephone and in person
  • Maintain accurate records and timely notes
  • Made weekly home visits
  • Maintained an organized work environment.

2nd Grade Lead Teacher

Boys Prep
08.2016 - 06.2017
  • Responsible for quick entry of student data within a 24-48 hour window
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
  • Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
  • Helped students explore concepts with engaging, learning-focused activities.

2ND Grade Lead Teacher

Ascend Learning Charter School
08.2015 - 06.2016
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
  • Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
  • Served as a member of the school''s leadership team, participating in strategic planning efforts aimed at continuous improvement initiatives.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.

Assistant Teacher

Success Academy Charter Schools
07.2011 - 06.2014
  • Demonstrated leadership with experience working with children
  • Delivered and prepared instruction at a high level
  • Facilitated a classroom of joy and foster a love of learning
  • Established strong and nurturing classroom management skills
  • Daily responsible for entering information of students work and data accurately.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Worked with teacher to identify and target opportunities for instructional improvements.
  • Provided one-on-one and group-based learning support focused on student progress.

Lead Teacher

Louis Fickling Child Development Center
11.2001 - 07.2011
  • Implemented positive classroom management procedures
  • Established positive ongoing relationships with students and families
  • Realized and created age appropriate lesson plan.

Education

Bachelor of Science - Human Services

Metropolitan College of NY
12.2011

Skills

  • Individualized Service Planning
  • Documentation accuracy
  • Case management expertise
  • Progress Monitoring
  • Teamwork and Collaboration
  • Problem-Solving
  • Problem-solving abilities
  • Excellent Communication
  • Reliability
  • Adaptability and Flexibility
  • Task Prioritization
  • Family Support

Timeline

Office Coordinator

Memorial Sloan KETTRING hOSPITAL
05.2022 - Current

Case Planner

Graham Windham
11.2020 - Current

Milieu Counselor

Jewish Board
11.2018 - 11.2019

2nd Grade Lead Teacher

Boys Prep
08.2016 - 06.2017

2ND Grade Lead Teacher

Ascend Learning Charter School
08.2015 - 06.2016

Assistant Teacher

Success Academy Charter Schools
07.2011 - 06.2014

Lead Teacher

Louis Fickling Child Development Center
11.2001 - 07.2011

Bachelor of Science - Human Services

Metropolitan College of NY
Gail Gillett