Gail Hampe
Northwood
Summary
Warehouse professional with strong focus on accuracy, efficiency, and safety. Skilled in inventory management, order picking, and logistics coordination. Known for reliability, adaptability, and effective teamwork to meet shifting demands and achieve results. Adept at using warehouse management systems and maintaining organized workspaces.
Overview
11
11
years of professional experience
Work History
Warehouse Picker
Federated Auto Parts
06.2019 - Current
- Selected and packed orders accurately, ensuring timely shipments to customers.
- Conducted regular inventory checks, maintaining accurate stock levels and minimizing discrepancies.
- Collaborated with team members to streamline order fulfillment processes, enhancing overall efficiency.
- Implemented organizational systems for storage areas, improving accessibility and reducing retrieval time.
Cashier Team Lead
Noria
06.2014 - 06.2019
- Supervised cashier team, ensuring efficient customer service and accurate transactions.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Monitored cash register operations to prevent discrepancies and enhance accuracy.
- Implemented process improvements resulting in reduced checkout times and increased customer satisfaction.
- Managed inventory of cash registers, ensuring sufficient change availability for smooth operations.
- Resolved customer complaints promptly, maintaining a positive shopping experience for patrons.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
GED -
State Board of Education of New Hampshire
Concord, NHSkills
- Product labeling
- Heavy lifting
- Order picking and processing
- Material handling
- Package handling
- Warehouse safety
- Stock organization
- Shipping and packaging
- Workplace cleanliness
Timeline
Warehouse Picker
Federated Auto Parts
06.2019 - Current
Cashier Team Lead
Noria
06.2014 - 06.2019
GED -
State Board of Education of New Hampshire
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