Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gail Hansen

Lincolnshire,Illinois

Summary

Dedicated dental professional with 10+ years of experience as a Dental Hygienist and over 20 years of additional experience in orthodontics. Skilled at building strong relationships through empathy, active listening, and effective communication. Experienced in healthcare and customer service with a background in patient care, office administration, insurance processing, scheduling, and team support. I am organized, reliable, and adaptable, with the ability to put people at ease in challenging situations. Seeking to use my interpersonal skills and healthcare experience in a role that values patient support, client relations, and team collaboration.

Overview

39
39
years of professional experience

Work History

Fitness Attendant

Barrington Park District Fitness Center
05.2024 - Current


  • Welcomed and checked in members, providing excellent customer service and answering questions about memberships and services.
  • Conducted facility tours and explained proper equipment use to ensure safe and effective workouts.
  • Monitored fitness floor activity to enforce safety guidelines and assist members as needed.
  • Cleaned and maintained exercise equipment and facilities, ensuring a safe and hygienic environment.
  • Completed daily checklists and reports to document facility upkeep and equipment status.
  • Assisted in emergencies by responding promptly and following Park District safety procedures.

Operations Associate

Crate and Barrel
03.2022 - 05.2023


  • Managed stockroom operations and product flow, ensuring an organized and efficient store environment.
  • Received and processed truck deliveries, verifying shipment accuracy and updating inventory records.
  • Assisted customers with order pickups, providing timely and professional service.
  • Operated warehouse equipment safely and effectively to support daily operations.
  • Performed general store maintenance to uphold cleanliness and safety standards.
  • Partnered with sales floor team by replenishing merchandise and maintaining visually appealing displays.

Receptionist and Chairside assistant

Dr. Richard B. Hansen
06.1994 - 11.2007


  • Answered phones, scheduled appointments, and welcomed patients, ensuring a positive and comfortable experience
  • Discussed payment plans and insurance benefits with patients; prepared and submitted insurance claims for payment
  • Coordinated secure exchange of documents with patients, providers, and insurance companies
  • Hired, trained, and supervised staff; managed payroll and daily office operations
  • Assisted chairside during procedures and performed lab work to support clinical efficiency

Dental Hygienist

Dr. Jeffrey Bonk
10.1994 - 12.2000


  • Educated adults and children on proper oral hygiene techniques and long-term dental health practices
  • Helped ease dental anxiety by creating a calm, supportive, and patient-focused environment
  • Captured and processed oral x-rays to assist with diagnosis and treatment planning
  • Scheduled patient appointments and supported efficient office flow

Dental Hygienist

Dr. Gary Balas
11.1992 - 01.1994

Dental Hygienist

Dr. Carl Laudando
06.1991 - 11.1992

Bank Teller

Heritage Bank of Oak Lawn
07.1987 - 10.1990
  • Taking care of banking needs of customers.

Concierge

Hyatt Regency Chicago
08.1986 - 08.1987
  • Providing hospitality to hotel guests.

Education

Dental Hygiene -

Loyola Dental School
Maywood, Illinois
06.1991

Associate of Arts - Dental Hygiene

Loyola University of Chicago
Chicago, IL
06-1991

Skills

  • Fitness Attendant, Dental Hygienist, Receptionist, Hotel Concierge, Bank Teller

Timeline

Fitness Attendant

Barrington Park District Fitness Center
05.2024 - Current

Operations Associate

Crate and Barrel
03.2022 - 05.2023

Dental Hygienist

Dr. Jeffrey Bonk
10.1994 - 12.2000

Receptionist and Chairside assistant

Dr. Richard B. Hansen
06.1994 - 11.2007

Dental Hygienist

Dr. Gary Balas
11.1992 - 01.1994

Dental Hygienist

Dr. Carl Laudando
06.1991 - 11.1992

Bank Teller

Heritage Bank of Oak Lawn
07.1987 - 10.1990

Concierge

Hyatt Regency Chicago
08.1986 - 08.1987

Dental Hygiene -

Loyola Dental School

Associate of Arts - Dental Hygiene

Loyola University of Chicago
Gail Hansen