Gail House
Houston,TX
Summary
At Sedgwick LLC, I enhanced team productivity and client satisfaction through meticulous attention to detail and the introduction of automated tools, leading a project to streamline processing procedures. Skilled in Microsoft Excel and fostering teamwork, I significantly improved efficiency and accuracy in document management and processing.
Professional with comprehensive background in processing, prepared to bring high standards to new role. Known for improving operational efficiency and ensuring accuracy in documentation. Team-oriented with strong focus on achieving results and adapting to changing needs. Proficient in data management and regulatory compliance.
Overview
16
16
years of professional experience
Work History
Medical Bill Processor
Sedgwick LLC
03.2009 - Current
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
- Received and reviewed incoming documents and materials.
- Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
- Adhered to strict deadlines for processing applications, ensuring timely approvals and client satisfaction.
- Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
- Reduced errors with meticulous attention to detail and thorough review of documentation.
- Developed expertise in various processing systems for increased efficiency and accuracy.
- Utilized strong analytical skills to identify potential risks or discrepancies within processed documents quickly.
- Analyzed processing bottlenecks and devised strategies to eliminate them.
- Increased team productivity with introduction of automated processing tools.
- Led team project to overhaul outdated processing procedures, resulting in more efficient workflow.
Education
Bachelor of Science - Healthcare Administration
University of Phoenix
Tempe, AZ09-2013
Skills
- Attention to detail
- Teamwork and collaboration
- Customer service
- Data entry experience
- Multitasking and organizing
- Document management
- Critical thinking
- Employee training
- Document review
- Microsoft Excel
- Data entry
Timeline
Medical Bill Processor
Sedgwick LLC
03.2009 - Current
Bachelor of Science - Healthcare Administration
University of Phoenix
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