Summary
Work History
Education
Skills
Timeline
Generic

Gail Jackson

Baltimore,MD

Summary

At Community Assistant Network, I excelled as a Residential Advocate, leveraging my expertise in trauma-informed care and exceptional communication to foster inclusivity and enhance resident safety. I adeptly managed documentation, organized life-skills workshops, and strengthened community relationships, significantly improving the well-being and independence of residents.

Work History

Residential Advocate.

Community Assistant Network.
  • Provided essential support for residents by developing individualized service plans and conducting regular follow-up meetings.
  • Fostered a supportive atmosphere within the residential setting by promoting inclusivity, empathy, and understanding among all members of the community.
  • Connected residents to various services such as healthcare providers or legal assistance when needed.
  • Assessed new individuals for program eligibility through intake interviews and evaluation processes.
  • Improved residential environment by implementing and enforcing house rules and policies.
  • Enhanced resident safety with thorough monitoring of the property, addressing any potential hazards or concerns promptly.
  • Maintained open communication channels with residents'' families or guardians, keeping them informed of progress and developments.
  • Organized educational workshops addressing relevant life skills such as time management optimization.
  • Facilitated group sessions to address common issues among residents and promote healthy coping strategies.
  • Strengthened community relationships, organizing events and activities to foster connections among residents.
  • Promoted mental well-being of individuals through mindfulness exercises tailored towards stress relief.
  • Managed documentation efficiently, maintaining accurate records of resident information, progress, and incidents.
  • Upheld confidentiality standards while handling sensitive information about residents'' backgrounds or personal struggles.
  • Supported residents in their transition process into independent living arrangements by offering guidance on budgeting skills or job hunting techniques.
  • Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.

Education

Mergenthaler High
3500 Hillen Rd

Skills

  • Client advocacy
  • Boundaries establishment
  • Self-care strategies
  • De-escalation techniques
  • Trauma-informed care
  • Teamwork
  • Problem-solving
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Effective communication
  • Decision-making
  • Relationship building
  • Client documentation
  • Community resources
  • Conflict resolution
  • Goal setting
  • Professionalism

Timeline

Residential Advocate.

Community Assistant Network.

Mergenthaler High
Gail Jackson