Gail Jameson

• Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
• Communicated with customers and vendors positively with particular attention to problem resolution.
• Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
• Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
• Assisted with hiring process and training of new employees.
• I\Managed purchasing, sales, marketing and customer account operations efficiently.
• Interacted well with customers to build connections and nurture relationships.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.

• Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
• Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
• Assessed employee performance and developed improvement plans.
• Built strong relationships with local businesses, fostering partnerships that benefited both parties.
• Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
• Developed a loyal customer base through personalized service and tailored financial solutions.
• Led efforts for branch growth, successfully achieving targeted loan portfolio expansion while maintaining credit quality.
• Delivered consistent revenue growth through effective sales strategies, promoting banking products and services tailored to client needs.
• Conducted regular audits to ensure adherence to regulatory requirements, maintaining a strong control environment.
• Negotiated favorable terms on lending agreements with clients while balancing risk exposure for the bank.
• Introduced innovative marketing campaigns that increased brand awareness among target demographics.
• Oversaw budget planning and expense management for the branch, ensuring financial goals were met or exceeded consistently.

• Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
• Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
• Conducted training sessions to educate employees on best practices and procedures to increase profitability.
• Mentored junior staff members, providing guidance on best practices and professional development opportunities.
• Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
• Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
• Developed and implemented strategies to improve customer service and increase sales.
• Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
• Directed workforce planning, customer retention, and customer service management for multiple locations.
• Drove revenues and team morale by developing and deploying sales contests.
• Supervised 4 location managers in Georgia and South Carolina.

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
• Built Clemson branch from ground to a full service bank successfully exceeding all sales goals.

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• Facilitated cross-functional communication between sports to ensure seamless integration of accounting processes.
• Created and initiated accounting procedures to increase organization.
• Successfully managed multiple projects concurrently while maintaining strict deadlines and high-quality deliverables.
• Managed a team of student workers, providing mentorship, guidance, and performance feedback to optimize productivity.
• Improved budget management, consistently monitoring expenses and tracking variances.
• Complied with established state and NCAA internal controls and policies.
• Improved overall financial reporting by streamlining control processes and reporting structures.