Dynamic and results-oriented Customer Service Representative with a proven track record at Bellsouth/ATT. Excelled in resolving high-stress situations with professionalism, enhancing customer loyalty through empathetic service. Skilled in conflict resolution and customer relationship management, achieving a significant increase in customer satisfaction. Expert in data entry and active listening, adept at transforming challenges into solutions.
Some typing skills, customer expertise , great listening skills, defusing irate customers , payment, credit assurance , handling problems from stat to finish , providing excellent customer service service , temporary customer service supervisor 19 years of providing excellent service to customers
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