Gail Lockrem
Nevis,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing skills, excellent time management and problem-solving skills.
Serviced-focused dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. leader with sound judgment, good planning abilities and communication strengths.
Overview
26
26
years of professional experience
Work History
General Manager
AmericInn Hotel & Suites
Park Rapids, MN
12.2004 - 11.2022
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Stay at Home Mom
NA
Park Rapids, MN
02.1995 - 12.2004
Assistant Manager
T & M Convenience Store
Nevis, MN
03.1991 - 02.1995
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored security and handled incidents calmly.
Bank System Operator
Citizen’s National Bank
Park Rapids, MN
06.1986 - 03.1990
- Monitored system and application availability and performance information to support efficient operation.
- Partnered with system administrators to maintain operating system and application patch levels.
- Quickly shut down equipment in emergency situations following protocols.
Education
High School Diploma - NA
Nevis Secondary
Nevis, MN09.1988
Skills
- Supervision and Training
- Records Organization and Management
- Business Leadership
- Sales Tracking
- Cost Management
- Mathematical Calculation and Reasoning
- Problem Anticipation and Resolution
- Hiring and Onboarding
- Performance Monitoring and Evaluation
- Focus and Follow-Through
- Customer Service
- Supplier Monitoring
- Management Team-Building
Timeline
General Manager
AmericInn Hotel & Suites
12.2004 - 11.2022
Stay at Home Mom
NA
02.1995 - 12.2004
Assistant Manager
T & M Convenience Store
03.1991 - 02.1995
Bank System Operator
Citizen’s National Bank
06.1986 - 03.1990
High School Diploma - NA
Nevis Secondary
Similar Profiles
Angela AbbottAngela Abbott
Front Desk Receptionist at AmericInn Hotel & SuitesFront Desk Receptionist at AmericInn Hotel & Suites
Lillian WorthenLillian Worthen
Laundry Worker at AmericInn Hotel & SuitesLaundry Worker at AmericInn Hotel & Suites
Kathryn ClarkKathryn Clark
Front Desk Manager at HolidayInn Express & SuitesFront Desk Manager at HolidayInn Express & Suites
Dyshaunte BrownDyshaunte Brown
Grounds Crew Member at Stans FirewoodGrounds Crew Member at Stans Firewood
Stacy KlierStacy Klier
Certified Pharmacy Technician (SR. Store Manager) at Thrifty White DrugCertified Pharmacy Technician (SR. Store Manager) at Thrifty White Drug