Gail Maluto
Union City,CA
Summary
Detail-oriented and dependable Administrative Professional with over 15 years of experience supporting teams in biotech, research, and regulated environments. Skilled in managing front office operations, coordinating onboarding processes, handling service requests, and maintaining compliance documentation. Known for delivering exceptional customer service, multitasking efficiently, and supporting cross-functional teams in fast-paced settings.
Overview
26
26
years of professional experience
Work History
Senior Administrative Coordinator
Cyber CSI / Genentech
10.2017 - 10.2025
- Managed onboarding logistics for full-time and contingent staff, coordinating IT service requests and asset tracking.
- Oversaw procurement and delivery of office and IT supplies, liaising with vendors and internal departments.
- Scheduled meetings and maintained calendars using Google Calendar, Gmail, and Intermedia.
- Provided real-time support and status updates to staff across Legal, Research, and IT departments.
- Ensured compliance documentation was completed accurately for regulatory projects.
- Delivered white-glove support and handled escalations with professionalism and discretion.
Receptionist & Administrative Floater
Guardsmark / Genentech
08.2007 - 10.2017
- Managed front desk operations, greeted visitors, and answered multi-line phone systems.
- Acted as liaison between administrative staff and security personnel.
- Provided coverage across multiple departments, adapting quickly to new environments.
- Operated office equipment and maintained organized filing systems.
- Used T-Metrics and PBX systems to manage internal communications.
- Coordinated visitor check-in processes to enhance security and streamline access.
Data Entry Clerk / Processor
Bank of the West
01.2005 - 09.2005
- Performed manual and Opex batching, cash balancing, and report generation.
- Maintained organized records and ensured accuracy in checklist and binder documentation.
- Supported quality control efforts and communicated effectively with internal teams.
Administrative Assistant / Data Entry Clerk
Pipevine
02.2001 - 04.2002
- Provided clerical support including data entry, word processing, filing, and phone coverage.
- Assisted managers with special projects and maintained organized documentation.
HR Data Entry Clerk
Providian
03.2000 - 02.2001
- Supported Human Resources with data entry, auditing, and front desk reception.
- Resolved employee inquiries and maintained confidential records.
Skills
- Office Administration: Calendar management, scheduling, front desk operations, visitor coordination
- Customer Service: Professional phone etiquette, escalation handling, cross-functional support
- Software Proficiency: Microsoft Office Suite, Google Workspace, Intermedia, T-Metrics
- Data Entry & Documentation: Typing 35 WPM, 10-key by touch, recordkeeping, compliance documentation
- Procurement & Logistics: Vendor coordination, shipment tracking (FedEx, UPS), inventory management
- Compliance & Training: Familiarity with GMP, SOPs, 5S methodology, CPR/First Aid certified
Timeline
Senior Administrative Coordinator
Cyber CSI / Genentech
10.2017 - 10.2025
Receptionist & Administrative Floater
Guardsmark / Genentech
08.2007 - 10.2017
Data Entry Clerk / Processor
Bank of the West
01.2005 - 09.2005
Administrative Assistant / Data Entry Clerk
Pipevine
02.2001 - 04.2002
HR Data Entry Clerk
Providian
03.2000 - 02.2001