Gail Meneses-Rocha
Hamden,CT
Summary
Ambitious Certified Nursing Assistant looking to gain experience and grow professionally in the healthcare field. Skilled in communication, teamwork, and organization. Eager to learn and help deliver high-quality patient care while growing my career at Yale.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member - Cashier
Panera Bread
04.2023 - Current
- Perform opening and closing duties as needed, ensuring the restaurant is prepared for the next day.
- Enhance customer satisfaction by providing efficient and friendly service during busy meal times.
- Utilize strong communication skills when interacting with guests, coworkers, and management in a fast-paced environment.
- Train new employees by sharing knowledge and helpful tips to help them quickly adjust to their roles as restaurant team members.
Crew Team Member
McDonald's
08.2021 - 03.2023
- Handle several tasks at once during busy hours while maintaining high service quality.
- Demonstrated strong problem-solving skills by handling unexpected challenges effectively, finding quick and practical solutions, and ensuring customer satisfaction.
- Cross-trained to work at multiple positions, to support team members, and meet customer needs and demands
- Worked with POS system to place orders and handle payments
Education
Bachelor of Science - Healthcare Studies
Southern Connecticut State University
New Haven, CT05-2026
High School Diploma -
Hamden High School
Hamden, CT06-2022
Skills
- CPR and First Aid Certified
- CNA certification
- Connecticut Seal of Biliteracy in Spanish
- Bilingual proficiency
- Strong teamwork and collaboration skills
Timeline
Restaurant Team Member - Cashier
Panera Bread
04.2023 - Current
Crew Team Member
McDonald's
08.2021 - 03.2023
Bachelor of Science - Healthcare Studies
Southern Connecticut State University
High School Diploma -
Hamden High School
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